Publications
- Our Customer Service Charter (Opens accordion panel)
- Our Supplier Charter (Opens accordion panel)
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Our Performance (Opens accordion panel)
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Open sub-folder for Our Business Plan 2013-2021
- 2013-2021 Business Plan Headlines for Stakeholders Download, PDF file, size 1.7MB (Opens in a new window)
- Executive Overview Download, PDF file, size 642.0KB (Opens in a new window)
- Outputs Download, PDF file, size 1.1MB (Opens in a new window)
- Innovation Download, PDF file, size 348.1KB (Opens in a new window)
- Business Plan Uncertainties Download, PDF file, size 388.2KB (Opens in a new window)
- Stakeholder Engagement Download, PDF file, size 604.9KB (Opens in a new window)
- Asset Strategy Download, PDF file, size 824.7KB (Opens in a new window)
- Environment Download, PDF file, size 396.9KB (Opens in a new window)
- Business Plan Assumptions Download, PDF file, size 200.7KB (Opens in a new window)
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Open sub-folder for Customer Service
- 2022-23 Customer Satisfactions Survey Results Download, XLSX file, size 29.0KB (Opens in a new window)
- 2021-22 Customer Satisfaction Survey Results Download, XLSX file, size 74.4KB (Opens in a new window)
- 2020-21 Customer Satisfaction Survey Results Download, XLSX file, size 61.8KB (Opens in a new window)
- 2019-20 Customer Satisfaction Survey Results Download, XLSX file, size 47.6KB (Opens in a new window)
- 2018-19 Customer Satisfaction Survey Results Download, XLSX file, size 129.4KB (Opens in a new window)
- 2017-18 Customer Satisfaction Survey Results Download, PDF file, size 168.5KB (Opens in a new window)
- 2016-17 Customer Satisfaction Survey Results Download, PDF file, size 234.4KB (Opens in a new window)
- 2015-16 Customer Satisfaction Survey Results Download, PDF file, size 92.2KB (Opens in a new window)
- 2014-15 Customer Satisfaction Survey Results Download, PDF file, size 150.5KB (Opens in a new window)
- 2013-14 Customer Satisfaction Survey Results Download, PDF file, size 177.9KB (Opens in a new window)
- 2022-23 GDN Notice of Rights Download, PDF file, size 433.9KB (Opens in a new window)
- 2021-22 GDN Notice of Rights Download, PDF file, size 414.2KB (Opens in a new window)
- 2020-21 GDN Notice of Rights Download, PDF file, size 413.5KB (Opens in a new window)
- 2019-20 GDN Notice of Rights Download, PDF file, size 324.6KB (Opens in a new window)
- 2018-19 GDN Notice of Rights Download, PDF file, size 245.7KB (Opens in a new window)
- 2017-18 GDN Notice of Rights Download, PDF file, size 286.7KB (Opens in a new window)
- 2016-17 GDN Notice of Rights Download, PDF file, size 305.0KB (Opens in a new window)
- 2015-16 GDN Notice of Rights Download, PDF file, size 296.1KB (Opens in a new window)
- 2014-15 GDN Notice of Rights Download, PDF file, size 304.5KB (Opens in a new window)
- 2013-14 GDN Notice of Rights Download, PDF file, size 409.1KB (Opens in a new window)
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Open sub-folder for Stakeholder Reports
- Wales & West Utilities Annual Stakeholder Report 2021-22 Download, PDF file, size 3.4MB (Opens in a new window)
- Wales & West Utilities Discretionary Reward Scheme 2018-2021 Download, PDF file, size 913.0KB (Opens in a new window)
- Wales & West Utilities Stakeholder Engagement Incentive Submission 2020-2021 Download, PDF file, size 1023.3KB (Opens in a new window)
- Wales & West Utilities VCMA Stakeholder Workshop Feedback Report Download, PDF file, size 795.0KB (Opens in a new window)
- Wales & West Utilities Annual Stakeholder Report 2020-21 Download, PDF file, size 4.9MB (Opens in a new window)
- Wales & West Utilities Annual Stakeholder Report 2019-20 Download, PDF file, size 5.3MB (Opens in a new window)
- Wales & West Utilities Adroddiad Blynyddol i Randdeiliaid 2019-2020 Download, PDF file, size 7.0MB (Opens in a new window)
- Wales & West Utilities Annual Stakeholder Report 2018-19 Download, PDF file, size 5.1MB (Opens in a new window)
- Wales & West Utilities Annual Stakeholder Report 2017-18 Download, PDF file, size 3.6MB (Opens in a new window)
- Wales & West Utilities Annual Stakeholder Report 2016-17 Download, PDF file, size 4.1MB (Opens in a new window)
- Wales & West Utilities Annual Stakeholder Report 2016-17 Welsh Download, PDF file, size 4.6MB (Opens in a new window)
- Wales & West Utilities Annual Stakeholder Report 2015-16.pdf Download, PDF file, size 4.3MB (Opens in a new window)
- Wales & West Utilities Adroddiad bylnyddol i randdeiliaid 2015-2016 Download, PDF file, size 4.2MB (Opens in a new window)
- 2015-16 Wales & West Utilities RRP Cost and Volumes Tables.xlsx Download, XLSX file, size 449.8KB (Opens in a new window)
- Annual Stakeholder Report 2014-2015 Download, PDF file, size 49.0MB (Opens in a new window)
- 2014-15 RRP costs, workload and outputs Download, XLSX file, size 120.5KB (Opens in a new window)
- WWU Stakeholder Report April 2013 to March 2014 Download, PDF file, size 2.7MB (Opens in a new window)
- WWU Stakeholder Report April 2013 to March 2014 Welsh Download, PDF file, size 2.6MB (Opens in a new window)
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Open sub-folder for Regulatory Reporting Pack
- 2022-23 WWU Strategic Performance Overview Download, PDF file, size 857.5KB (Opens in a new window)
- 2022-23 WWU RRP Costs and Volumes Tables Download, XLSX file, size 151.2KB (Opens in a new window)
- 2021-22 Wales & West Utilities RRP Strategic Performance Overview Download, PDF file, size 565.6KB (Opens in a new window)
- 2021-22 Wales & West Utilities RRP Cost & Volumes Tables Download, XLSX file, size 99.0KB (Opens in a new window)
- 2020-21 Wales & West Utilities RRP Strategic Performance Overview Download, PDF file, size 4.0MB (Opens in a new window)
- 2020-21 Wales & West Utilities RRP Cost and Volumes Tables Download, XLSX file, size 172.3KB (Opens in a new window)
- 2019-2020 Wales & West Utilities RRP Strategic Performance Overview Download, PDF file, size 11.3MB (Opens in a new window)
- 2019-2020 Wales & West Utilities RRP Cost and Volumes Tables Download, XLSX file, size 149.3KB (Opens in a new window)
- 2018-19 Wales & West Utilities RRP Strategic Performance Overview Download, PDF file, size 11.0MB (Opens in a new window)
- 2018-19 Wales & West Utilities RRP Cost and Volumes Tables Download, XLSX file, size 142.9KB (Opens in a new window)
- 2017-18 Wales & West Utilities RRP Commentary Download, PDF file, size 1.7MB (Opens in a new window)
- 2017-18 Wales & West Utilities RRP Cost and Volumes Tables Download, XLSX file, size 159.9KB (Opens in a new window)
- 2016-17 RRP Commentary Download, PDF file, size 941.8KB (Opens in a new window)
- 2016-17 Wales & West Utilities RRP Cost and Volumes Tables Download, XLSX file, size 486.0KB (Opens in a new window)
- 2015-16 Wales & West Utilities RRP Cost and Volumes Tables Download, XLSX file, size 449.7KB (Opens in a new window)
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Open sub-folder for Regulatory Accounts
- RFPR GD2 WWU Commentary 2022-23 Download, PDF file, size 1.0MB (Opens in a new window)
- 2022-23 RFPR Tables Download, XLSX file, size 4.6MB (Opens in a new window)
- 2021-22 Wales & West Utilities RFPR Tables Download, XLSX file, size 1.1MB (Opens in a new window)
- 2021-22 RFPR Commentary Download, PDF file, size 1.0MB (Opens in a new window)
- 2020-21 Wales & West Utilities RFPR Tables Download, XLSX file, size 796.6KB (Opens in a new window)
- 2020-2021 RFPR Commentary Download, PDF file, size 227.2KB (Opens in a new window)
- 2019-20 Wales & West Utilities RFPR Tables Download, XLSX file, size 789.7KB (Opens in a new window)
- 2019-2020 RFPR Commentary Download, PDF file, size 319.3KB (Opens in a new window)
- 2018-19 Wales & West Utilities RFPR Tables Download, XLSX file, size 561.2KB (Opens in a new window)
- 2018-19 RFPR Commentary Download, PDF file, size 261.1KB (Opens in a new window)
- Wales & West Utilities Regulatory Accounts Year Ended 31 March 2018 Download, PDF file, size 1.2MB (Opens in a new window)
- Wales & West Utilities Regulatory Accounts Year Ended 31 March 2017 Download, PDF file, size 1.5MB (Opens in a new window)
- Wales & West Utilities Regulatory Accounts Year Ended 31 March 2016 Download, PDF file, size 1.2MB (Opens in a new window)
- Wales & West Utilities Regulatory Accounts Commentary Year Ended 31st March 2016 Download, PDF file, size 1.4MB (Opens in a new window)
- WWU Regulatory Accounts Year Ended 31st March 2015.pdf Download, PDF file, size 858.8KB (Opens in a new window)
- WWU Regulatory Accounts Year Ended 31st March 2014 Download, PDF file, size 846.7KB (Opens in a new window)
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Open sub-folder for Statement of Remuneration
- Statement of Remuneration and Service Standards 2022/23 Download, PDF file, size 83.1KB (Opens in a new window)
- Statement of Remuneration and Service Standards 2021/22 Download, PDF file, size 82.3KB (Opens in a new window)
- Statement of Remuneration and Service Standards 2020/21 Download, PDF file, size 345.3KB (Opens in a new window)
- Statement of Remuneration and Service Standards 2019/2020 Download, PDF file, size 180.3KB (Opens in a new window)
- Statement of Remuneration and Service Standards 2018/2019 Download, PDF file, size 144.5KB (Opens in a new window)
- Statement of Remuneration and Service Standards 2017/2018 Download, PDF file, size 140.1KB (Opens in a new window)
- Statement of Remuneration and Service Standards 2016/2017 Download, PDF file, size 140.0KB (Opens in a new window)
- Statement of Remuneration and Service Standards 2015/2016 Download, PDF file, size 141.0KB (Opens in a new window)
- Statement of Remuneration and Service Standards 2014/2015 Download, PDF file, size 136.8KB (Opens in a new window)
- Statement of Remuneration and Service Standards 2013/2014 Download, PDF file, size 138.8KB (Opens in a new window)
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Open sub-folder for Cross Sector Infrastructure Interactions
- Cross-sector infrastructure interactions - Annual Report 2020 Download, PDF file, size 643.4KB (Opens in a new window)
- Cross-sector infrastructure interactions - Annual Report 2019 Download, PDF file, size 767.8KB (Opens in a new window)
- Cross-sector infrastructure interactions - Annual Report 2018 Download, PDF file, size 885.2KB (Opens in a new window)
- Cross-sector infrastructure interactions - Annual Report 2017 Download, PDF file, size 832.5KB (Opens in a new window)
- Cross-sector infrastructure interactions - Annual Report 2016 Download, PDF file, size 634.0KB (Opens in a new window)
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Open sub-folder for Sustainability
- Sustainability Strategy 2023 Download, PDF file, size 7.9MB (Opens in a new window)
- Sustainability Strategy 2023 - Welsh Download, PDF file, size 5.5MB (Opens in a new window)
- Annual Environment Report Summary 2022-23 Download, PDF file, size 6.6MB (Opens in a new window)
- Annual Environmental Report 2022-23 Download, PDF file, size 6.7MB (Opens in a new window)
- Annual Environmental Report 2021-22 Download, PDF file, size 8.6MB (Opens in a new window)
- Biodiversity Action Plan 2022 Download, PDF file, size 1.8MB (Opens in a new window)
- Gas Goes Green - Sustainability Report - Our Commitments 2021 Download, PDF file, size 5.3MB (Opens in a new window)
- Climate Change Adaptation Third Round Report - September 2021 Download, PDF file, size 960.2KB (Opens in a new window)
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Open sub-folder for Our Business Plan 2013-2021
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Pricing/Charging (Opens accordion panel)
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Open sub-folder for Transportation Pricing
- Indicative Pricing Notice from 1st April 2024 Download, PDF file, size 387.5KB (Opens in a new window)
- Statement of Charges 2023-24 Download, PDF file, size 735.5KB (Opens in a new window)
- Final Notice of Change to Transportation Charges 2023-24 Download, PDF file, size 1.1MB (Opens in a new window)
- Addendum to WWU Statement of Charges 2022-23 Download, PDF file, size 187.3KB (Opens in a new window)
- WWU Last Resort Supplier Statement 2022-23 Download, PDF file, size 894.0KB (Opens in a new window)
- Indicative Transportation Charges from 1st April 2023 Download, PDF file, size 532.2KB (Opens in a new window)
- WWU Last Resort Supplier Statement 2021-22 Download, PDF file, size 328.9KB (Opens in a new window)
- WWU Statement of Charges 2022-23 Download, PDF file, size 932.3KB (Opens in a new window)
- WWU Final Price notification 2022-23 Download, PDF file, size 562.4KB (Opens in a new window)
- Indicative Transportation Charges from 1st April 2022 Download, PDF file, size 473.5KB (Opens in a new window)
- WWU Last Resort Supplier Statement 2020-2021 Download, PDF file, size 306.9KB (Opens in a new window)
- WWU Statement of Charges 2021-22 Download, PDF file, size 970.6KB (Opens in a new window)
- WWU Final Price notification 2021-22 Download, PDF file, size 623.0KB (Opens in a new window)
- WWU Final Price notification 2020-21 Download, PDF file, size 759.8KB (Opens in a new window)
- WWU Last Resort Supplier Statement 2019-2020 Download, PDF file, size 325.2KB (Opens in a new window)
- WWU Last Resort Supplier Statement 2018-19 Download, PDF file, size 327.8KB (Opens in a new window)
- 31 January 2019 Notice of Charges from 1 April 2019 Wales & West Utilities Download, PDF file, size 714.3KB (Opens in a new window)
- Wales & West Utilities Notification of Exit Capacity Charges Download, PDF file, size 407.2KB (Opens in a new window)
- Wales & West Utilities Notice of Change to Date of Exit Capacity Price Reduction Download, PDF file, size 384.9KB (Opens in a new window)
- WWU Final Price notification PUBLISHED Download, PDF file, size 715.9KB (Opens in a new window)
- Indicative Transportation Charges from 1st April 2018 Download, PDF file, size 663.3KB (Opens in a new window)
- 2017_18 Charging Statement WWU Download, PDF file, size 918.6KB (Opens in a new window)
- WWU Final price notification 1 April 2017 Download, PDF file, size 551.9KB (Opens in a new window)
- WWU Indicative Transportation Charges from 1st April 2017 FINAL Download, PDF file, size 504.5KB (Opens in a new window)
- Notification of LDZ Transportation Charges from 01 April 16 (Wales & West Utilities) Download, PDF file, size 475.1KB (Opens in a new window)
- 2016_17 Charging Statement WWU Download, PDF file, size 765.6KB (Opens in a new window)
- Indicative Transportation Charges from 1st April 2016 Download, PDF file, size 385.1KB (Opens in a new window)
- Indicative Transportation Charges from 1st April 2015 Download, PDF file, size 96.9KB (Opens in a new window)
- WWU April 2015 Statement of Gas Transportation Charges Download, PDF file, size 436.3KB (Opens in a new window)
- Notice of WWU April 15 Transportation Charges 300115 Download, PDF file, size 343.4KB (Opens in a new window)
- WWU April 15 UNC TPD Section V 5.13.1 MOD186 Download, XLS file, size 289.8KB (Opens in a new window)
- Notice of Charges DN Embedded Entry Point 2014-15 Download, PDF file, size 143.8KB (Opens in a new window)
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Open sub-folder for Connection Charges
- WWU Connections Business Rules April 2023 Updated Final version.docx Download, DOCX file, size 1.4MB (Opens in a new window)
- Connections Business Rules - April 2022 Download, PDF file, size 1.4MB (Opens in a new window)
- Connections and other distribution services charges July 2022 Download, PDF file, size 987.8KB (Opens in a new window)
- Connections Administration Fee July 2021 Download, PDF file, size 67.9KB (Opens in a new window)
- 4B Principles and Methods Statement for Connection Charging March 2021 Download, PDF file, size 1.5MB (Opens in a new window)
- Open sub-folder for Metering Charges
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Open sub-folder for Transportation Pricing
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Our Network (Opens accordion panel)
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Open sub-folder for Long Term Development Statement
- 2023 Long Term Development Statement Download, PDF file, size 4.3MB (Opens in a new window)
- 2023 Long Term Development Statement Summary Download, PDF file, size 576.1KB (Opens in a new window)
- 2022 Long Term Development Statement Download, PDF file, size 1.6MB (Opens in a new window)
- 2022 Long Term Development Statement Summary Download, PDF file, size 341.3KB (Opens in a new window)
- 2021 Long Term Development Statement Summary Download, PDF file, size 473.7KB (Opens in a new window)
- 2021 Long Term Development Statement Download, PDF file, size 3.0MB (Opens in a new window)
- 2020 Long Term Development Statement Summary.pdf Download, PDF file, size 231.7KB (Opens in a new window)
- 2020 Long Term Development Statement 2020.pdf Download, PDF file, size 1.4MB (Opens in a new window)
- 2019 Long Term Development Statement.pdf Download, PDF file, size 1.5MB (Opens in a new window)
- 2019 Long Term Development Statement Summary.pdf Download, PDF file, size 266.4KB (Opens in a new window)
- 2018 Long Term Development Statement.pdf Download, PDF file, size 5.2MB (Opens in a new window)
- 2018 Long Term Development Statement Summary.pdf Download, PDF file, size 1.4MB (Opens in a new window)
- 2017 Long Term Development Statement.pdf Download, PDF file, size 1.5MB (Opens in a new window)
- 2017 Long Term Development Statement Summary.pdf Download, PDF file, size 225.5KB (Opens in a new window)
- 2016 Long Term Development Statement Summary.pdf Download, PDF file, size 311.1KB (Opens in a new window)
- 2016 Long Term Development Statement Download, PDF file, size 1.5MB (Opens in a new window)
- 2015 Long Term Development Statement.pdf Download, PDF file, size 1.6MB (Opens in a new window)
- 2015 Long Term Development Statement Summary.pdf Download, PDF file, size 592.1KB (Opens in a new window)
- 2014 Long Term Development Statement.pdf Download, PDF file, size 2.1MB (Opens in a new window)
- 2014 Long Term Development Statement Summary.pdf Download, PDF file, size 76.0KB (Opens in a new window)
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Open sub-folder for System Management
- Procurement of Constraint Management Services 2019-20 Download, PDF file, size 382.8KB (Opens in a new window)
- Constraint Management Principles Statement Download, PDF file, size 77.0KB (Opens in a new window)
- WWU Constraint Management Services Procurement Guidelines Download, PDF file, size 94.0KB (Opens in a new window)
- Open sub-folder for Innovation
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Open sub-folder for Shrinkage and Leakage
- Wales & West Utilities Actual LDZ Shrinkage and Leakage Report 2022-2023 Download, PDF file, size 151.4KB (Opens in a new window)
- Wales & West Utilities Actual LDZ Shrinkage and Leakage Report 2021-2022 Download, PDF file, size 244.0KB (Opens in a new window)
- WWU LDZ Final Shrinkage Proposals 2020-21 Download, PDF file, size 275.9KB (Opens in a new window)
- WWU Actual LDZ Shrinkage and Leakage Report 2020-21 Download, PDF file, size 242.9KB (Opens in a new window)
- Wales & West Utilities LDZ Final Shrinkage Proposals 2021-22 Download, PDF file, size 212.8KB (Opens in a new window)
- WWU Actual LDZ Shrinkage and Leakage Report 2019-2020 Download, PDF file, size 334.7KB (Opens in a new window)
- WWU Actual LDZ Shrinkage and Leakage Report 2018-19 Download, PDF file, size 181.7KB (Opens in a new window)
- WWU Actual LDZ Shrinkage and Leakage Report 2017-18 Download, PDF file, size 181.5KB (Opens in a new window)
- WWU LDZ Final Shrinkage Quantity Proposals 2018-19 Download, PDF file, size 212.1KB (Opens in a new window)
- WWU LDZ Initial Shrinkage Quantity Proposals 2018-19 Download, PDF file, size 233.0KB (Opens in a new window)
- WWU Actual LDZ Shrinkage and Leakage Report 2016-17 Download, PDF file, size 265.9KB (Opens in a new window)
- 2016-17 WWU Report on Actual Shrinkage and Leakage Gas Download, PDF file, size 265.7KB (Opens in a new window)
- Wales & West Utilities Final Shrinkage Quantity Proposals 2017-18 Download, PDF file, size 116.1KB (Opens in a new window)
- Wales & West Utilities Initial Shrinkage Quantity Proposals 2017-18 Download, PDF file, size 294.1KB (Opens in a new window)
- WWU Actual LDZ Shrinkage and Leakage Report 2015-16 Download, PDF file, size 108.4KB (Opens in a new window)
- LDZ Energy Loss Final Proposals 2016-17 Download, PDF file, size 394.4KB (Opens in a new window)
- LDZ Energy Loss Initial Proposals 2016-17 Download, PDF file, size 322.4KB (Opens in a new window)
- LDZ Energy Loss Final Proposals 2014-15 Download, PDF file, size 339.0KB (Opens in a new window)
- LDZ Energy Loss Initial Proposals 2014-15 Download, PDF file, size 210.0KB (Opens in a new window)
- LDZ Energy Loss Final Proposals 2013-14 Download, PDF file, size 91.3KB (Opens in a new window)
- WWU Actual LDZ Shrinkage and Leakage Report 2014-15 Download, PDF file, size 101.8KB (Opens in a new window)
- LDZ Energy Loss - Final Proposals 2015-16 Download, PDF file, size 230.5KB (Opens in a new window)
- LDZ Energy Loss - Initial Proposals 2015-16 Download, PDF file, size 231.2KB (Opens in a new window)
- WWU Actual LDZ Shrinkage and Leakage Report 2013-14 Download, PDF file, size 110.5KB (Opens in a new window)
- Open sub-folder for Gas Illegally Taken
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Open sub-folder for Distributed Gas
- WWU Distributed Gas Information Strategy Download, PDF file, size 60.4KB (Opens in a new window)
- Network Entry Agreement for Biomethane below 7 bar - Generic Download, PDF file, size 384.6KB (Opens in a new window)
- WWU Distributed Gas Connections Guide Download, PDF file, size 230.1KB (Opens in a new window)
- Open sub-folder for Compliance
- Open sub-folder for The Future of Energy
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Open sub-folder for Digitalisation Strategy
- Wales & West Utilities' Digitalisation Strategy March 2022 Download, PDF file, size 796.7KB (Opens in a new window)
- Wales & West Utilities' Digitalisation Strategy Action Plan March 2022 Download, XLSX file, size 24.9KB (Opens in a new window)
- Wales & West Utilities Digitalisation Strategy Action Plan June 2021 Download, XLSX file, size 24.1KB (Opens in a new window)
- Wales & West Utilities Digitalisation Strategy December 2020 Download, PDF file, size 783.7KB (Opens in a new window)
- Wales & West Utilities Digitalisation Strategy Action Plan December 2020 Download, XLSX file, size 19.1KB (Opens in a new window)
- Wales & West Utilities Digitalisation Strategy 2019 Download, PDF file, size 433.8KB (Opens in a new window)
- Open sub-folder for Biodiversity
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Open sub-folder for Exit Capacity Planning
- WWU Network Topologies 2023 - Redacted Download, PDF file, size 189.0KB (Opens in a new window)
- WWU ECPG Methodology Statement 2023 Download, PDF file, size 687.7KB (Opens in a new window)
- WWU ECP Outcomes Report 2022 - Redacted Download, PDF file, size 646.3KB (Opens in a new window)
- WWU Network Topologies 2022 Download, PDF file, size 189.0KB (Opens in a new window)
- WWU ECPG Methodology Statement 2022 Download, PDF file, size 434.3KB (Opens in a new window)
- WWU ECPG Methodology Statement 2021 Download, PDF file, size 435.7KB (Opens in a new window)
- 2021 Exit Capacity Planning Report 2021 Redacted Download, PDF file, size 355.2KB (Opens in a new window)
- WWU Network Topologies 2021 Download, PDF file, size 189.1KB (Opens in a new window)
- WWU ECP Outcomes Report 2023 - Redacted Download, PDF file, size 1.2MB (Opens in a new window)
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Open sub-folder for Long Term Development Statement
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Reopener Applications (Opens accordion panel)
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Open sub-folder for Non-operational IT Capex Re-opener
- WWU-Cat.1 - Non-operational IT Business Case Category 1 - Data Best Practice REDACTED Download, PDF file, size 761.2KB (Opens in a new window)
- WWU-Cat.3 - Non-operational IT Business Case Category 3 - National Telecoms Industry Changes REDACTED Download, PDF file, size 715.2KB (Opens in a new window)
- WWU-ES - Non-operational IT Business Case - Executive Summary REDACTED Download, PDF file, size 226.4KB (Opens in a new window)
- WWU HyPentref Submission - Public Download, PDF file, size 4.9MB (Opens in a new window)
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Open sub-folder for Non-operational IT Capex Re-opener
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Industry Codes (Opens accordion panel)
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Open sub-folder for Uniform Network Code (UNC)
- WWU Network Code Download, PDF file, size 13.4KB (Opens in a new window)
- Summary of the Uniform Network Code Download, PDF file, size 405.0KB (Opens in a new window)
- WWU LDZ Shrinkage Assessment and Adjustment for the period 1 Apr 13 to 31 Mar 14 Download, PDF file, size 328.1KB (Opens in a new window)
- WWU LDZ Shrinkage Assessment and Adjustment for the period 1 Apr 14 to 31 Mar 15 Download, PDF file, size 333.5KB (Opens in a new window)
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Open sub-folder for Uniform Network Code (UNC)
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Responses to Consultations (Opens accordion panel)
- Wales & West Utilities Draft Determination Response September 2020 Download, PDF file, size 1.7MB (Opens in a new window)
- Wales & West Utilities RIIO 2 sector specific consultation response March 2019 Download, PDF file, size 1.2MB (Opens in a new window)
- Wales & West Utilities Response to RIIO 2 Framework Open Letter Sept 2017 Download, PDF file, size 495.2KB (Opens in a new window)
- Wales & West Utilities Customer Engagement Group Draft Determination Response September 2020 Download, PDF file, size 102.3KB (Opens in a new window)
- Terms and Conditions (Opens accordion panel)
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Our Policies (Opens accordion panel)
- WWU Modern Slavery Statement 1 April 2022 - 31 March 2023 Download, PDF file, size 3.2MB (Opens in a new window)
- WWU Modern Slavery Statement 1 April 2021-31 March 2022 Download, PDF file, size 2.8MB (Opens in a new window)
- WWU Modern Slavery Statement 1 April 2020 to 31 March 2021 Download, PDF file, size 170.0KB (Opens in a new window)
- WWU Modern Slavery Statement 2019-20 Download, PDF file, size 71.3KB (Opens in a new window)
- WWU Modern Slavery Statement 1 April 2018 to 31 March 2019 Download, PDF file, size 95.4KB (Opens in a new window)
- WWU Group Modern Slavery Act Transparency Statement 2018-2019 Download, PDF file, size 143.1KB (Opens in a new window)
- Modern Slavery Act Download, PDF file, size 225.1KB (Opens in a new window)
- Drug & Alcohol Policy Download, PDF file, size 310.0KB (Opens in a new window)
- Corporate Social Responsibility Policy Download, PDF file, size 484.2KB (Opens in a new window)
- Polisi'r Gymraeg Download, PDF file, size 287.3KB (Opens in a new window)
- Welsh language policy Download, PDF file, size 194.1KB (Opens in a new window)
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Gender Pay Reporting (Opens accordion panel)
- Gender Pay Gap Report 2022-23 Download, PDF file, size 4.1MB (Opens in a new window)
- Gender Pay Gap Report 2022 Download, PDF file, size 6.7MB (Opens in a new window)
- Gender Pay Gap Report 2021 Download, PDF file, size 4.7MB (Opens in a new window)
- Gender Pay Gap Report 2019 Download, PDF file, size 1.8MB (Opens in a new window)
- Gender Pay Gap Report 2018 Download, PDF file, size 574.1KB (Opens in a new window)
- Gender Pay Gap Report 2017 Download, PDF file, size 240.2KB (Opens in a new window)
- Gender Pay Gap Report Statement 2023 Download, PDF file, size 58.5KB (Opens in a new window)
- Our Tax Strategy (Opens accordion panel)
Many of our partners publish documents that also may be of interest to you, see the links below:
- Ofgem
- Innovation
- Shrinkage and Leakage Smart Metering Report
- Leakage Model Modification Consultations
- Joint Governance Arrangements Agreements
- Uniform Network Code
- Credit Risk Management Transportation Rules
- Agency Services Agreement
- Supply Point Administration Agreement
- Smart Energy Code
- Sector Skills Strategy