Gas Leak - 24hrs
What to do if I smell gas?
If you are a mains gas consumer and you suspect CO poisoning, you should call the National Gas Emergency Service on 0800 111 999
Click here for further information
If you are deaf or hearing impaired and have a Minicom or Textphone, you can call the gas emergency service on 02920 278707.
We'll be with you as soon as possible to make your property safe.
0800 912 29 99
For New Supply or Alterations
Complaints & Compliments
For more information please read our complaint handling procedure.
Meter Point Reference Number enquires (Operated by Xoserve)
Or click here
For all press enquiries
Wales & West Utilities Limited Wales & West House Spooner Close Celtic Springs Coedkernew Newport NP10 8FZView on map