Contact us
Gas Leak - 24hrs
What to do if I smell gas?
If you are a mains gas consumer and you suspect CO poisoning, you should call the National Gas Emergency Service on 0800 111 999
Click here for further information
0800 1 1 1 999
If you are deaf or hearing impaired and have a Minicom or Textphone, you can call the gas emergency service on 02920 278707.
We'll be with you as soon as possible to make your property safe.
Complaints & Compliments
For more information please read our complaint handling procedure.
0800 2946 645
Meter Point
Meter Point Reference Number enquires (Operated by Xoserve)
0870 608 1524
Press Enquiries
For all press enquiries
0800 644 1000
Address
Wales & West Utilities Limited Wales & West House Spooner Close Celtic Springs Coedkernew Newport NP10 8FZ
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0800 912 29 99
enquiries@wwutilities.co.uk
