We are currently experiencing issues with our online payment portal. If you are having difficulties using the portal, please contact our team on 02920 278991 to make a payment over the phone. 

Thank you for your patience while we work to resolve the issue as soon as possible. 

Close alert panel

Online Alteration Application Form

Do we cover your area?

This map shows the area that Wales & West Utilities covers.

If your area is not in this map, you cannot apply to Wales & West Utilities. Instead, find your transporter from the Citizens Advice Bureau website.

  •  National Grid cover the North West, East of England, West Midlands and London Gas Networks 
  •  Northern Gas Networks cover the North of England Gas Network 
  •  Scotia Gas Networks cover the Southern and Scottish Gas Networks

To confirm that you are covered, please enter the postcode of the property where the work is to be carried out.

We will then check that Wales & West Utilities covers this area. Thank you.