Our 2024 apprentice programme is now open for applications!

Want to earn whilst you learn in a real job, gaining qualifications and a real future? If so, then we have the perfect opportunity for you as we are looking for an apprentice to join our Human Resources team.

Click start your career with the Human Resources apprenticeship we currently have on offer.

If you are successful, your exciting journey with us will start on 26th August 2024 – this is when your induction and comprehensive apprentice programme and career will begin.

What you’ll get in return?

At Wales & West Utilities we believe people are our greatest asset, therefore we are committed to supporting each and every colleague in maintaining their wellbeing, both in their personal lives and at work.

To support this, we offer a competitive apprentice package which includes:

  • A starting salary of £22,905
  • Incremental pay increases with a qualifying salary of £35,399
  • 25 days annual leave plus bank holidays
  • Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
  • Flexible Benefits and lots more!

Does this sound good to you? Find out more below!


We know that reading through job adverts can sometimes be a lot to take in, so to help make things easier, we have added a digital accessibility tool to the top of the page where you can access an audio version of this advert, change the language, font size and colour and some other tools you may find helpful. To access click on ‘Recite me’ at the top of this page.

Who are we?

We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We own and maintain more than 35,000 kilometres of gas pipes – enough to stretch from the UK to New Zealand and back again!

From the Welsh mountains to the Cornish coast, over 7.5 million people rely on us to keep them safe and warm, 365 days a year, no matter what. It takes our team of 1,800+ brilliant, skilled people to maintain the energy infrastructure, and keep it running reliably and efficiently, every day. All while focusing on the future and shaping what the world of energy needs to look like tomorrow.

Key dates for your diary

Closing date for applications. 

    8th April 2024

Assessment Centre

    13th – 17th May 2024

Start date and induction week

    26th August 2024


Please click here for further details on the recruitment steps and what you can expect between now and your start date.

Please click here to download Job Description.

College & Training

You will be enrolled onto a 12-18 month CIPD Certificate in Human Resources Practice Level 3 which will concentrate on the following areas:

  • Business, culture and change in context
  • Principles of analytics
  • Core behaviours for people professionals  
  • Essentials of people practice

During your apprenticeship you will move between our Human Resources team to gain a wide overview of all HR activities to support your qualification portfolio. You will also move between tasks depending on workload and certain time critical activities.

Throughout the apprenticeship you will gain an understanding of and be involved in the following:

  • Recruitment end to end process
  • Onboarding activities
  • GDPR compliance
  • Performance management
  • Employee relations
  • Supporting the HR Advisors with all examples of case management

You will be assigned a mentor who will manage your learning journey and conduct reviews of your progress.

Entry requirements:

  • To have GCSE Math’s and English at grades A-C (or the equivalent)
  • Be living in Wales

The way we do things

Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.

We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.

You can find out more here.

We are an inclusive employer, and our dedicated recruitment team are available to provide any further support during the recruitment process – you can contact them at recruitment@wwutilities.co.uk. You can also ask us about flexible working practices that may be available or tell us if you have any special requirements – we can make reasonable adjustments during any stage of the process.


If you think you’d make a good addition to the team, we would love to hear from you!

Please click here for more details on the current apprenticeship opportunities that are open for applications and follow the steps detailed in the advert to apply. If you would like to discuss these roles in a little more detail, please contact us at recruitment@wwutilities.co.uk.