What we do...
Servicing 7.5 million customers
We're proud to provide a whole range of gas connection services to our customers across Wales and the south west of England.
Find out more about what we do
Check what’s happening
Our promise to you
We look after the pipes that keep the gas flowing to heat homes, power businesses and keep the lights on across
Wales and south west England. We respond to gas emergencies, connect new homes and businesses and we invest £2m every week so the gas network is fit for the future.
Latest news
Gas pipe upgrades
9th May 2025
Thistleboon Road gas works near completion
Awards and recognition
9th May 2025
Wales & West Utilities wins the award for Investment in Peop…
Gas pipe upgrades
7th May 2025
Essential gas upgrade work on Devizes Road to begin in June
Gas pipe upgrades
6th May 2025
Exmouth gas upgrade work to begin
Gas pipe upgrades
6th May 2025
Portishead gas upgrade work to begin
Gas pipe upgrades
1st May 2025
Investment in Mold gas mains rescheduled for July
Gas pipe upgrades
30th Apr 2025
Gas pipe upgrade to start in Exeter area
Campaigns
30th Apr 2025
Wales & West Utilities ask customers ‘Can you DIG it?’
Gas pipe upgrades
30th Apr 2025
Upgrading the gas network in Gloucester
Gas pipe upgrades
30th Apr 2025
Investment in the gas network begins in Teignmouth
Gas pipe upgrades
30th Apr 2025
Taffs Well gas pipe upgrade
Gas pipe upgrades
30th Apr 2025
Exeter planned gas pipe upgrade
Accreditations & awards
