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Smell Gas? 0800 111 999

Our Services

We're proud to provide a whole range of gas connection services to our customers across Wales and the south west of England.

Get connected

If you want to connect a home or business to the gas network, make changes to or disconnect your gas supply, think you need to ask us to divert a gas main or want to inject green gas into our network, you’ll find everything you need to know on these pages.

Gas pipe upgrades

Having to maintain more than 35,000 kilometres of pipe means we are often future-proofing. This involves replacing piping with materials which are able to prevent further gas leaks and disruptions. Find out more.

Dial before you dig

Planning on building on your property or undertaking construction? Find out where our pipes are and why you should Dial Before You Dig. Our gas pipe locator is a vital tool for any domestic or commercial customers.

Priority customers

Supporting you when you need it most. Working closely with a network of partner organisations, we are committed to supporting those most vulnerable in society, giving practical help& guidance when needed.

Safe & warm

As a values-driven company, we put our customers first, We’re committed to supporting the most vulnerable in society and we have worked closely with our partners to make sure we help those who need it most.

Land remediation

This is our work to restore the condition of land that we've worked on in the past. This could be the removal of old structures, the clearing and treatment of invasive plants or the removal of natural contaminants, for instance.

Gas Emergencies

Smell Gas? Here’s all the information you need for dealing with a gas emergency including our gas emergencies number.

Smell Gas?

Here’s what to do…

Read our 6 step guide