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2014 Stakeholder Report

We are delighted to publish our first annual stakeholder report.

April 2013 to March 2014 was the first year of the new eight-year regulatory control period - a period that will run to March 2021.

We hope you find our first annual report a useful insight into what we are delivering, how we are doing it and how our performance impacts you.

During this first year, we have delivered on our promises and spent less money than our first year allowances. As a result of our efficient performance, the charges we make to gas shippers will fall in April 2015. For consumers to benefit, the shippers must reflect these reductions in their gas bills to customers.

We are fully committed to making our publications easy to read and relevant to anyone who is interested in our performance. We would like to thank our Critical Friends’ Panel for helping us shape this report and also the Plain English Campaign for promoting and supporting our use of plain English.

We are also publishing tables of cost and Output performance that we provide annually to Ofgem. These tables will allow interested organisations to see our performance numbers in detail and compare us to the other gas distribution networks across the UK.

If you would like a paper copy of this report or want to provide us with any comments please contact Workingwithyou@wwutilities.co.uk

  

Graham Edwards, Chief Executive



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