Welcome to Wales & West Utilities

Wales & West Utilities, with its main offices based in Newport, South Wales, is a regulated gas distribution business with around 34,000 km of gas distribution pipelines located in Wales and the South West of England. Covering 1/6th of the UK, WWU serves a catchment area with a population of 7.4 million.

Our primary role - undertaken on behalf of 'gas suppliers' - is to transport gas to the gas meters of homes and businesses - from the Northern Welsh border to Cornwall.

WWU does not sell gas but instead ensures that it is piped in a safe and efficient way. The company is also responsible for dealing with gas escapes, laying new gas pipes and replacing and moving pipes and meters.