Wales & West Utilities partners with Flintshire County Council to deliver programme

Posted on: 23/07/2021

Wales & West Utilities has partnered with Flintshire County Council to deliver its Warm Home Assistance scheme – working to tackle fuel poverty and funding connections to mains gas right across Wales and south west England.

The gas emergency and pipeline service has been running the scheme since 2009 and, to date, has funded more than 15,000 connections to mains gas by offering vouchers towards the cost of a new gas supply to eligible households. By connecting to the mains gas network people can not only save hundreds of pounds on their household bills, but also play their part in helping the country go green and get to Net Zero. Across Wales and south west England, much of the gas network is now ready to transport green gases like hydrogen and biomethane. 

After a successful tendering process, Flintshire County Council has become its key partner and will now work to help communities across Wales and south west England to save them money on their energy bills by gaining access to advice and funding towards a new gas connection, new central heating systems and home insulation.

Over the past few years we have worked well with Flintshire County Council to connect communities in their area to the mains gas network and are now delighted that we will be continuing our relationship.

Our Warm Home Assistance scheme exists to help more people enjoy warm, energy-efficient homes across Wales and the south west of England and we encourage anyone who thinks they may be eligible to receive funding to contact us.

Connecting homes to the gas network not only helps people save money on their energy bills today – it also means they will be able to play their part in helping the UK go green. Across Wales and south west England, much of the gas network is now ready to transport green gases like hydrogen and biomethane.

David Robinson, Wales & West Utilities Director of Business Services

Wales & West Utilities’ Warm Home Assistance scheme is for private householders, private tenants and tenants who rent from a local authority or housing association. If you might struggle with the costs of a new gas connection or insulation, the scheme is there to help. By contacting Wales & West Utilities for a quote we can assess whether you could qualify for:

  • funding towards a gas connection
  • help with installing a gas meter
  • help with the cost of a new gas boiler or central-heating system and;
  • help with loft and cavity-wall insulation;

It is great to see the excellent work done by the Council’s domestic energy team reflected in this way. Their commitment to the customers with whom they work is exemplary and I am delighted to see that Wales & West Utilities have recognised this too and I am sure that this will be a very successful partnership.

Councillor Chris Bithell, Flintshire’s Cabinet Member for Planning and Public Protection 

For more information on the Warm Home Assistance Fund please visit: http://wwutilities.co.uk/warmhomeassistance or call 0800 912 2999.

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night. Before visiting, we'll ask you to let us know if you or anyone in your household, is experiencing Coronavirus symptoms or self-isolating. We'll still come and help you: but our teams will take some additional precautions to keep us all safe.