Wales & West Utilities is to carry out essential gas pipe investment work in Launceston.

The work, which runs between 14 – 25 November, will involve laying a new gas pipe on Upper Chapel to keep the gas flowing and heat homes and power businesses so local people are kept safe and warm for generations to come.

In planning the £56,000 investment work, the gas emergency and pipeline service has liaised with Cornwall Council. To keep engineers and the local community safe during the work, there will be a road closure on Upper Chapel from 14-18 November, followed by two-way traffic lights from 19-25 November.

Ahead of the work Wales & West Utilities has contacted local organisations including the police station, bus company and St. Catherine’s Primary School, to make them aware of the plans.

We know that working on roads like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll be working as safely and as quickly as possible to make sure the work is completed in a timely fashion, while keeping inconvenience to a minimum for local people and road users.

Our engineers are following all hygiene and social distancing guidelines and we would respectfully ask that you keep a 2m distance if passing our work site.

To power a green recovery from coronavirus, we’ll be working hard to keep the gas flowing safely today and to prepare the gas network to transport green gases, like biomethane and hydrogen, so it can play its part delivering green, sustainable energy in the future.

Barry Sale, Wales & West Utilities Programme Controller

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999 or

Alternatively, you can contact us on Twitter @WWUtilities or

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night. Before visiting, we'll ask you to let us know if you or anyone in your household, is experiencing Coronavirus symptoms or self-isolating. We'll still come and help you: but our teams will take some additional precautions to keep us all safe.