For the fourth year running Wales & West Utilities has received a 100 per cent score for health and safety in its Achilles accreditation.

The gas emergency and pipeline service across Wales and the south west of England received the score confirming it’s working to the highest standards in the health and safety arena and furthermore it is one of the top ranked utilities where safety is concerned.

Achilles carried out the independent audit of the company’s management systems and the delivery of them in the field and deemed procedures at such a high standard to give a perfect score.

Achilles Group is an independent body that provides a service for professional procurement.  It assesses suppliers for standards of capability, reliability, quality, safety and social responsibility. The Achilles score is valued throughout industry; particularly within utilities, and the two-day assessment by the reputed Group checked that all procedures were in place and robust enough to deal with any incident.

Andrew Hopkins, Wales & West Utilities Director of Operations, said:

“To receive a 100 per cent score again is fantastic and is a testament to the tireless work we are doing to keep our customers and our colleagues safe. At Wales & West Utilities safety is a top priority: we are committed to exceeding health and safety standards and this score demonstrates this.

“Having this annual endorsement from Achilles is vital to us – it’s something we expect from our suppliers so it’s only right we have it too.”

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across Wales and the south west of England. If anyone smells gas, thinks they have a gas leak, or suspects carbon monoxide poisoning, they should call us on 0800 111 999 and our engineers will be there to help, day or night. 

The company also has a multi-million pound, 30-year gas pipe investment programme which began in 2002. Old metal pipes within 30 metres of buildings are being replaced with new long-lasting plastic pipes with a lifespan of more than 80 years, to make sure homes and businesses