We are currently experiencing issues with our online payment portal. If you are having difficulties using the portal, please contact our team on 02920 278991 to make a payment over the phone. 

Thank you for your patience while we work to resolve the issue as soon as possible. 

Close alert panel

Wales & West Utilities has completed its final planned gas pipe upgrade project in Conwy.

The work, in the Mona Road area, began in August and was essential to keep the gas flowing safely to heat and power local homes and businesses long into the future.

The work involved traffic management in the area which Wales & West Utilities planned jointly with Conwy County Borough Council.

Wales & West Utilities Mark Morris managed this gas pipe upgrade work and said:

We are delighted that this project brings our planned work to upgrade the gas pipes in Conwy to a close.

While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across the county. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

This work was essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night.