Wales & West Utilities is carrying out a £77,000 project to upgrade the gas pipes in Trowbridge.

The work, which is essential to keep the gas flowing to heat homes and power businesses in the area so that people are safe and warm for generations to come, involves working along Mortimer Street.

The investment scheme began this week in the Wiltshire Council car park and, barring engineering difficulties, is likely to be complete by 23 August 2019.

As part of the essential work, it has been agreed with Wiltshire Council that from 29 July - 23 August a lane closure will be in place along Mortimer Street from the County Way Roundabout to New Road, meaning that traffic won’t be able to take a left turn to go up Mortimer Street. A diversion route will be in place and clearly signposted.

Wales & West Utilities Steven Davies is the project manager for this gas pipe upgrade work. He said:

“We know that working on roads like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future.

“Most of the gas network is underground and out of sight but it plays a central role in the daily lives of people across Trowbridge and the surrounding areas. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

“This work will not only keep the gas flowing safely and reliably today, it will also help make sure the gas network is fit for the future and can play its part in delivering reliable and affordable green energy.”

“We’ll be working as safely and as quickly as possible to make sure the work is completed in a timely fashion, while keeping inconvenience to a minimum for local people and road users.”

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999 or

Alternatively, you can contact us on Twitter @WWUtilities or