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Wales & West Utilities are thanking local residents for their support after engineers from across Wales and the south west of England spent 3 days helping to get the gas flowing to Silsden again.

Engineers from Wales & West Utilities worked round the clock alongside Northern Gas Networks, and other UK gas networks after a third party damaged the gas network in the area, interrupting the gas supply to 3,500 properties. 

Darren Keighley, one of the Gas Emergency Service Managers who led the Wales & West Utilities team to West Yorkshire said:

“We know how essential gas supplies are so when NGN asked us for assistance we were happy to help. Engineers from right across our network – Wrexham to Redruth, travelled to Silsden to help out.

“Interruptions to gas supplies can be disruptive, but we really appreciate the support from local people throughout our time in the area, and although we’ve dealt with this type of situation in the past, local people’s patience and understanding has been second to none.

“For some this was our first trip to West Yorkshire – but we’re looking forward to returning under better circumstances in the future!”

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across Wales and the south west of England. If anyone smells gas, thinks they have a gas leak, or suspects carbon monoxide poisoning, they should call us on 0800 111 999 and our engineers will be there to help, day or night. 

The company also has a multi-million pound, 30-year gas pipe investment programme which began in 2002. Old metal pipes within 30 metres of buildings are being upgraded to new long-lasting plastic pipes with a lifespan of more than 80 years, to keep the gas flowing to heat homes and businesses now and in the future.