We are currently experiencing issues with our online payment portal. If you are having difficulties using the portal, please contact our team on 02920 278991 to make a payment over the phone. 

Thank you for your patience while we work to resolve the issue as soon as possible. 

Close alert panel

ruabon pipe upgrade

Wales & West Utilities is progressing well with its work to upgrade gas pipes in the Ruabon area of Wrexham.

The £200,000 investment work is essential to keep the gas flowing safely to heat and power local homes and businesses.

As part of the next section of work the team will be working on Ruabon Road, between the junctions of Brandybrook Drive and the entrance to Vauxhall Industrial Estate. Traffic lights will be in place between 29 May - 25 June and motorists are advised to allow extra travel time. Barring any engineering difficulties, the work will finish during June.

Wales & West Utilities has worked closely with Wrexham County Borough Council to plan the scheme.

Wales & West Utilities Nick Williams is managing this gas pipe upgrade work. He said:

While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across the wider Wrexham area. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

We know that working in areas like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on Twitter @WWUtilities or Facebook.com/WWUtilities

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night.