ross on wye gas works

Work to upgrade gas pipes in Ross-on-Wye will begin in the New Year.

Wales & West Utilities will carry out the work, in the Brookend Street area of the town, in two phases, with the first phase starting on 2 January. Barring any engineering difficulties, all works will be complete by the end of September. The work is essential to keep the gas flowing safely and reliably to local homes and businesses, keeping people warm for generations to come.

The first phase of work (2 January – 23 February) involves working on Brookend Street and Millpond Street. Whilst phase two (22 July – 13 September) will involve working on the five-way junction of Grey Tree Road, Brookend Street, Ross Rd, Millpond Street and Brampton Street.

Wales & West Utilities Mick Gallavin is managing this gas pipe upgrade work. He said:

We know that working in areas like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across Ross-on-Wye. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on X, formerly Twitter, @WWUtilities or

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night.