Wales & West Utilities is shortly starting work to upgrade gas pipes in the North Road West area of Plymouth.

The work is essential to keep the gas flowing safely to heat and power local homes and businesses, keeping people safe and warm for generations to come. It will begin on 25 March and, barring any engineering difficulties, it will finish by 26 April.

The gas emergency and pipeline service has liaised with Plymouth City Council to plan the work and it has been agreed that road closures will be in place for the duration of the works. This includes:

  • Patna Road will be closed from outside number 6 to the junction of North Road West
  • North Road West will be closed from the junction of Ilbert street to outside number 246.

A clearly signposted diversion route will be in place and motorists are advised to allow extra travel time.

Wales & West Utilities David Murdoch is managing this work. He said:

While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across the Plymouth area. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

We know that working in areas like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on X, formally known as Twitter @WWUtilities or

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night.