Wales & West Utilities is progressing well with its work on behalf of Bath & North East Somerset Council (BANES) which will enable more people to enjoy riverside living in the city of Bath.

The £6 million work, which started in March, is part of the council’s core strategy which will see the redevelopment of the Bath Riverside site to provide a mixed-use development comprising residential, retail, office and community uses.

The work to the gas network will ensure that mains gas feeds the development. The gas emergency and pipeline service is currently carrying out the construction phase of the scheme, before going onto test the network next year. The project is due for completion in the second half of 2022.

Whilst carrying out work, BANES has closed the cycle path, which runs alongside the river near Windsor Bridge Road. A diversion route is in place and is signposted.

While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across Bath. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

This work is essential to make sure that gas is able to flow to the residential and commercial buildings in the development, whilst also making sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future. 

We will work as safely and as quickly as possible to finish the work, whilst keeping inconvenience to a minimum for local people and road users. Our engineers are following all hygiene and social distancing guidelines and we would respectfully ask that you keep a 2m distance if passing our work site.

To support communities through Coronavirus, we’re working hard to keep the gas flowing so local people are safe and warm.

Nigel Hodson, Wales & West Utilities

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999 or

Alternatively, you can contact us on Twitter @WWUtilities or 

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night. Before visiting, we'll ask you to let us know if you or anyone in your household, is experiencing Coronavirus symptoms or self-isolating. We'll still come and help you: but our teams will take some additional precautions to keep us all safe.