Wales & West Utilities is progressing well with its work to upgrade gas pipes in the Old Town Street area of Dawlish.

The investment work, which started at the beginning of the year, is essential to keep the gas flowing safely to heat and power local homes and businesses. Barring any engineering difficulties, it is due to finish in April next year.

As part of this phase of work it has been agreed with Devon County Council that road closures will be in place on Alexandra Road, The Strand and Brook Street between 13 – 30 November. Work will also be taking place on Barton Crescent, Barton Terrace, Barton Villas and Lower Meadow Rise.

Wales & West Utilities Roxanne Whittaker is managing this gas pipe upgrade work and said:

We’re pleased with the progress we’re making and are currently on track to finish the work during April.

We know that working in areas like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across Dawlish. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on Twitter @WWUtilities or

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night.