Wales & West Utilities is due to start work to upgrade gas pipes in the Milehouse Road area of Plymouth which will make sure that local homes and businesses continue to receive a safe and reliable gas supply for years to come.

The £25,000 investment work, which starts on 26 February, involves upgrading old metal pipes to new plastic ones and is anticipated to take approximately five weeks to complete.

As part of the work traffic management will be in place and this has been agreed with Plymouth City Council. Motorists won’t be able to turn left into Milehouse Road from Ford Hill nor will they be able to turn right into Milehouse Road from Molesworth Road. These restrictions will be in place for the duration of the work. Diversion routes will be clearly signposted.

Wales & West Utilities Programme Controller for the area, Dominic Tester, is managing the work and said:

“Our work in the area is essential to keep the gas flowing to heat homes and power businesses in the area and to make sure the gas network is fit for the future. 

“We have worked closely with Plymouth City Council to plan the best way to complete our work while keeping disruption to a minimum. 

“Working in areas like this is never easy but we will work as safely and as quickly as possible to make sure that we get the job done with minimal disruption for local people.”

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999 or

Alternatively, you can contact us on Twitter @WWUtilities or

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If anyone smells gas, thinks they have a gas leak, or suspects carbon monoxide poisoning, they should call us on 0800 111 999 and our engineers will be there to help, day or night. 

The company also has a multi-million pound, 30-year gas pipe investment programme which began in 2002. Old metal pipes within 30 metres of buildings are being replaced with new long-lasting plastic pipes with a lifespan of more than 80 years, to make sure homes and businesses continue to receive a safe and reliable gas supply now and in the future.