Wales & West Utilities is progressing well with its £500,000 investment project to upgrade gas pipes in the West Shore area of Llandudno.

The work has recommenced after the gas emergency and pipeline service paused works during the Easter period. The work is essential to keep the gas flowing safely to heat and power local homes and businesses, keeping people safe and warm for generations to come.

As part of this latest section of works, Wales & West Utilities will be working between 7 – 20 May, avoiding local events including the Llandudno Victorian Extravaganza and the Tour of Britain Cycle Race. During this period work will be undertaken on the junction of Bryniau Road, Alexandra Road and Fairways. Additional work has also been identified in Bryniau Road and this will be programmed in due course.

The gas emergency and pipeline service has liaised with Conwy County Council to plan all works.

Wales & West Utilities Adam Smith is managing this work. He said:

We are making good progress with this gas upgrade work and are on track to finish in March.

While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across the Llandudno area. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

We know that working in areas like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on X, formally known as Twitter @WWUtilities or

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night.