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For gas emergency call 0800 111 999 Smell Gas?

Wales & West Utilities will shortly start the second, and final, section of work to upgrade the gas pipes in the Queen Street area of Wells.

The gas emergency and pipeline service began the initial project in March and agreed with Somerset Council to start this second phase on 7 July, avoiding major events in the area. Barring any engineering difficulties, it will finish by 8 August.

This work will involve upgrading gas pipes along Southover and during the five-week project Southover will be closed, between the junctions of South Street and Silver Street, along with a closure on Becket Place.

The works are essential to keep the gas flowing safely to heat and power local homes and businesses, keeping people warm for generations.

Wales & West Utilities Simon Lee is managing this work and said:

We have been working with the Council to plan these essential works, and signage will be in place.

We know that working in areas like this is not ideal, but it is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across the wider Wells area. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on X, formerly Twitter @WWUtilities or https://www.facebook.com/wwutilities. 

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call them on 0800 111 999 straight away, and engineers will be there to help any time of day or night.