Wales & West Utilities is to start emergency work in the Broad Street area of Barry.

The work, which starts today (Wednesday 12 December), is essential to keep the gas flowing to heat homes and power businesses over the Christmas period. 

The company will be working in the area until Friday 21 December on the junction of Broad Street and Canon Street. It has been agreed with Vale of Glamorgan Council that traffic lights will be in place and these will be manually operated during peak hours to help traffic flows.

Wales & West Utilities Project Manager, Nigel Hodgson, explains:

“We know that working on roads like these is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area. We’ll be working round the clock and through the weekend to finish this work as safely and as quickly as possible, while keeping disruption to the local community and road users to a minimum.”

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999 or

Alternatively, you can contact us on Twitter @WWUtilities or

Wales & West Utilities, the gas emergency and pipeline service that serves the south west of England and Wales, puts customers at the heart of the business and is rated the top utility company in the UK for customer service. If anyone smells gas, thinks they have a gas leak, or suspects carbon monoxide poisoning, they should call us on 0800 111 999 and our engineers will be there to help, day or night. 

The company also has a multi-million pound, 30-year gas pipe investment programme which began in 2002. Old metal pipes within 30 metres of buildings are being upgraded to new long-lasting plastic pipes with a lifespan of more than 80 years, to make sure homes and businesses continue to receive a safe and reliable gas supply now and in the future.