Wales & West Utilities is continuing to carry out emergency works to upgrade gas pipes in the Newport Road area of Caldicot.

The work, to repair a gas leak, is essential to keep the gas flowing safely to heat and power local homes and businesses, keeping people safe and warm for generations to come.

The work started at the end of October and was originally hoped to be complete within four weeks. However, further work is required, and Monmouthshire County Council has agreed that the traffic management will continue. This involves five-way traffic lights which are situated on Newport Road West, Station Road, Caldicot Bypass, Woodstock Way and Newport Road North.

The lights will be automatically controlled and motorists are advised to allow extra time for travel.

Wales & West Utilities Adam Evans is managing this work. He said:

We’re sorry that this emergency work is taking longer than anticipated and want to assure the community using the roads that we have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible.

We know that working in areas like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future.

While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across the Caldicot area. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on Twitter @WWUtilities or

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night.