Strategy and Change Manager - Newport, South Wales

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Who are we?

We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.

What we’re looking for?

The Strategy and Change Manager will ensure the successful delivery and continuous improvement of our Digitalisation Strategy. This role will be responsible for ensuring that the commitments outlined in our strategy are being actively worked towards and effectively tracked. The Strategy and Change Manager will play a critical role in updating and publishing the Digitalisation Strategy every two years, ensuring its alignment with business priorities, regulatory requirements, and stakeholder needs.

Additionally, this role will be accountable for maintaining and updating the supporting Action Plan every six months, ensuring timely publication on the company’s website. This individual will coordinate collaboration across all data and digitalisation functions, contribute to programme management and governance, and drive internal communications and change management activities.

We’ll trust you to:

• Ensure the Digitalisation Strategy is updated every two years, aligning with evolving business needs and regulatory expectations, and published on the website.
• Lead on the programme management and governance activities, ensuring transparency in tracking and reporting progress against strategic objectives.
• Foster collaboration across data and digitalisation teams, ensuring a unified approach to strategic initiatives and transformation efforts.
• Lead internal communications and change management efforts, ensuring business stakeholders remain engaged and informed.
• Work closely with external bodies, including gas and electricity companies, Ofgem, National Energy System Operator (NESO) and other key stakeholders teams to oversee the development of new products and services that address emerging requirements.

You can read a full job description here.

You’ll need to have:

• Proven experience in strategy development, programme management, and change management.
• Strong background in digitalisation, data governance, or IT transformation within a complex or regulated environment.
• Experience managing strategic roadmaps, action plans, and governance frameworks.
• Experience defining and maintaining product and service catalogues, ensuring structured updates based on stakeholder insights.
• Knowledge of programme and project management methodologies, with experience overseeing multiple strategic initiatives simultaneously.
• Experience working in utilities, infrastructure, or regulated industries.
• Certifications in Project Management, Change Management, or Digital Transformation (e.g., PRINCE2, Agile, PROSCI) would be advantageous.
• Familiarity with data governance frameworks and digitalisation best practices.

We would also love to hear about anything else you feel you could add or bring to the role!

As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening.

What’s in it for you?

• A competitive salary starting at £60,208 - £68,802
• A structured pay & competency framework which rewards skills, competence and enables development and career progression
• Hybrid working
• Flexible working opportunities
• 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs
• Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
• 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
• “Choices” flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans
• Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs
• Enhanced pay for parental leave
• Retail discounts and cashback scheme
• Friends & Family Discount for Three Mobile and Broadband
• Colleague recognition including Annual Celebrating Excellence Awards
• Living Wage Accredited Employer
• Award winning employer for ‘Outstanding Contribution to Workplace Health and Wellbeing’ and leading the industry in championing equality, diversity and inclusion
• Annual salary review
• Discretionary annual bonus
• Company Sick Pay
• In-house Occupational Health Team
• Employee Assistance Programme
• Comprehensive training

The way we do things

Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.

We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.

You can find out more here.

Interested?

If you think you’d make a good addition to the team, we would love to hear from you!

To apply, click the link below.

If you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us at recruitment@wwutilities.co.uk or on 07971 038 982.

You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.

Apply online now