IT & OT Asset Manager - Newport, South Wales

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Who are we?

We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.

What we’re looking for?

Wales & West Utilities (WWU) is seeking a highly skilled and proactive IT & OT (Operational Technology) Asset Manager to join our IT Commercial and Contracts Team. This newly created position within the IT Service Management function plays a pivotal role in managing the end-to-end lifecycle of all IT and OT assets (hardware, software, licenses, and other technology-related items) across the organisation.

This position offers a unique opportunity to influence and enhance asset management practices at WWU, directly contributing to the stability and efficiency of our IT and OT operations. If you are enthusiastic about asset management, process optimisation, and driving improvements, while cultivating strong partner relationships and addressing complex challenges, this role is an excellent fit for you.

We’ll trust you to:

• Asset Lifecycle Management: Oversee the full lifecycle of IT and OT assets, including procurement, deployment, maintenance, tracking, and disposal, ensuring that all assets are managed in line with company policies and industry best practices.
• Asset Tracking & Documentation: Maintain accurate asset inventories for both IT and OT assets, ensuring all information is up-to-date, accessible, and properly documented in our asset management system ServiceNow.
• Incident & Problem Management Support: Collaborate with IT and OT operations teams to manage asset-related incidents and problems, ensuring that asset performance issues are quickly identified, escalated, and resolved.

You can read a full job description here.

You’ll need to have:

• ITIL Foundation is desirable
• Professional certifications in Asset Management (e.g., ISO 55001, Certified Asset Management Professional – CAMP, Certified IT Asset Manager (CITAM) are advantageous.
• Strong understanding of both IT and OT asset management frameworks and industry best practices.
• Proven experience in managing both IT and OT assets in a large-scale enterprise environment.
• In-depth experience in asset management and in a leadership or line management role.

We would also love to hear about anything else you feel you could add or bring to the role!

As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening.

What’s in it for you?

• A competitive salary starting at £60,000 rising to £69,000
• Hybrid working
• Flexible working opportunities
• 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs
• Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
• 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
• “Choices” flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans
• Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs
• Enhanced pay for parental leave
• Retail discounts and cashback scheme
• Friends & Family Discount for Three Mobile and Broadband
• Colleague recognition including Annual Celebrating Excellence Awards
• Living Wage Accredited Employer
• Award winning employer for ‘Outstanding Contribution to Workplace Health and Wellbeing’ and leading the industry in championing equality, diversity and inclusion
• Annual salary review
• Discretionary annual bonus
• Company Sick Pay
• In-house Occupational Health Team
• Employee Assistance Programme
• Comprehensive training

The way we do things

Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.

We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.

You can find out more here.

Interested?

If you think you’d make a good addition to the team, we would love to hear from you!

To apply, click the link below.

If you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us at recruitment@wwutilities.co.uk or on 07971 038 982.

You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.

Apply online now