The colleagues that keep your energy flowing

Posted on: 04/05/2020

As an energy network, we know you’re relying on us more than ever to keep the energy flowing so you can heat and power your homes throughout the Covid-19 pandemic.

We have teams across Wales and the south west of England working round the clock to make sure you stay safe and warm in these unprecedented times.

If you have a gas emergency we will still attend your property, we will just ask a few precautionary questions to keep you and our colleagues safe.

Are you worried some family members could use some extra support to heat and power their homes? Our Priority Customer Team are available to help you make sure you or your loved ones get the support they need.

Our Customer Service Team is ready to take your call if you have any questions for us. You can contact them on 0800 912 2999 or by Alternatively, you can contact us on Twitter @WWUtilities or

You can see what TeamWWU are doing to support you in our videos below.