Wales & West Utilities is working to upgrade gas pipes in the Ponsanooth area of Truro.

The work, which started last May, is essential to keep the gas flowing safely to heat and power local homes and businesses. Barring any engineering difficulties, it will finish in May.

Wales & West Utilities has worked closely with Cornwall Council to plan the scheme and, as part of this section of work, it has been agreed that rolling traffic management will be in place. This currently includes:

  • A rolling road closure from Road from Higher Pascoe to Burnthouse, Road from Speech Lane to Higher Pascoe Road and Laity Moor (19 February – 8 April)
  • Four-way traffic lights on Burnthouse, Burnthouse Lane, Road from Higher Pascoe to Burnthouse, A393 between Burnthouse Lane and Four Cross (2 – 19 April)

Diversion routes will be clearly signposted, and motorists are advised to allow extra time for travel. Dates are subject to change due to engineering progress.

Wales & West Utilities Abby Smith is managing this gas pipe upgrade work. She said:

We are progressing well with our work to upgrade the gas network in Ponsanooth.

While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across Ponsanooth. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

We know that working in areas like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on X, formerly Twitter, @WWUtilities or

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800