Wales & West Utilities is carrying out essential work to upgrade the gas network in the Woodlands Court area of Plymouth.

The gas emergency and pipeline service is starting the work to upgrade nearly 2 kilometres of pipe on 17 June and, barring any engineering difficulties, it will finish towards the end of September. The work is essential to keep the gas flowing safely to heat and power local homes and businesses, keeping people safe and warm for generations to come.

To plan the work the gas emergency and pipeline service has liaised with Plymouth City Council, and it has been agreed that traffic management will be in place. This includes:

  • A one-way restriction on Ringmore Way, West Park between 17 June – 1 July
  • Rolling multi-way traffic lights on Ringmore Way, leading onto Princess Avenue (17 June – 22 July)
  • Rolling footpath closures on Instow Walk, Cheriton Close, Woodbury Gardens, Brayford Close, Lamerton Close and Honiton Close (8 July – 16 September)

Wales & West Utilities Abby Smith is managing this work. She said:

While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across the Plymouth area. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

We know that working in areas like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on X, formerly Twitter, @WWUtilities or

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night.