Wales & West Utilities is planning to upgrade the gas pipes in Ashburton in the new year and is inviting members of the local community to hear more about the plans.

The £150,000 investment work, which starts on 2 January, is essential to keep the gas flowing safely to heat and power local homes and businesses. It will involve upgrading 300 metres of pipes in the North Street area of the town and, barring any engineering difficulties, it is due to finish during March.

Members of the local community are invited to the drop-in session which will take place between 9am – 4.30pm on Wednesday 1 November at Ashburton Town Hall.  Here they’ll be able to view plans and direct any questions to members of the project team.

Wales & West Utilities has liaised with Ashburton Town Council and local shop managers to plan the work and it has been agreed that traffic management, including road closures, will be in place throughout. Closures will be clearly signposted, and motorists are advised to allow extra travelling time.

Wales & West Utilities David Murdoch is managing this gas pipe upgrade work. He said:

While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across Ashburton. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

We know that working in areas like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on Twitter @WWUtilities or

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night.