Is gas available at my address?
If you’re moving into a new build, converting a property, or simply wondering why your street doesn’t have gas heating like the one next to it, the first question is a simple one: is gas available at your address? Here’s how to find out, and what to do next either way.
How to check gas availability at your address
The quickest way to check is with our postcode checker. Enter your postcode below, and it’ll tell you straight away whether your property falls within Wales & West Utilities’ network area, which covers the whole of Wales and the South West of England.
If your postcode comes back as covered, you can move straight on to getting a quote. If it doesn’t, you’re either in an area served by a different gas network, or in a part of the country that isn’t connected to mains gas at all – more common in rural areas, where homes typically rely on LPG, oil, or other heating sources instead.
Network vs. supplier: who does what?
You may deal with two different companies along the way:
- Your gas network (which might be us) owns and maintains the physical pipes and meter – we don't bill you for gas, we look after the infrastructure.
- Your energy supplier is who you pay for the gas you use, and who handles things like meter readings and billing.
What if there’s no gas in my street?
If a postcode check shows you’re outside our network area, it doesn’t necessarily mean gas is off the table – you may simply be covered by a different gas distribution network. In that case, you can find out who that is via the Find My GDN website.
If you’re in a genuinely off-grid area, mains gas may not be available at all, and alternatives are worth considering. It’s a good idea to weigh this up early, especially if you’re planning a new build or major renovation and heating type affects other design decisions.
How to apply for a new gas connection
If your address is within our network area, applying for a new connection is a straightforward process:
Once you accept your quote, we’ll issue a Meter Point Reference Number (MPRN) for the property. You’ll need this to arrange your gas meter installation with your chosen energy supplier.
Costs vary depending on the specifics of your connection. Factors like distance from the existing gas main and any groundworks needed all play a part, but new domestic connections typically start from a few thousand pounds plus VAT. Once you’ve paid, a standard connection usually takes 6-8 weeks to complete, though we’ll flag if local traffic management or highway restrictions might extend this.
Connecting a business or multiple homes?
Our online quote portal is designed for single new connections. If you’re connecting a business premises, a new development or several homes at once, the process and pricing are a little different. In these cases, you’ll need to call our team or complete a New Supply Application form.
Not sure where to start?
If your postcode check above confirms you're covered, request a quote and get the ball rolling. If you're still weighing up your options – or just want to talk it through – we're here to help.