Wales & West Utilities is working to upgrade gas pipes in the St Marychurch Road of Torquay.

The work, which begins on the 21 August and is likely to be complete by 13 September, is essential to keep the gas flowing to heat homes and power businesses in the area so that people are safe and warm for generations to come.

To keep the local community, road users and our colleagues safe, Wales & West Utilities has liaised with Torbay Council and it has been agreed multi-way traffic lights will be in place on Hatfield Road, Chatsworth Road, St Marychurch Road and Upton Hill for the first week of the work. Once this is complete, Hatfield Road will be closed for a further week and a diversion route, which will be clearly signposted, will be in place.

Wales & West Utilities Roxanne Whittaker is managing the work and said:

“We know that working on roads like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future.

“Most of the gas network is underground and out of sight but it plays a central role in the daily lives of people across Torquay and the surrounding areas. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

“This work will not only keep the gas flowing safely and reliably today, it will also help make sure the gas network is fit for the future and can play its part in delivering reliable and affordable green energy.”

“We’ll be working as safely and as quickly as possible to make sure the work is completed in a timely fashion, while keeping inconvenience to a minimum for local people and road users.”

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999 or

Alternatively, you can contact us on Twitter @WWUtilities or