Wales & West Utilities is to start a £200,000 gas pipe upgrade scheme in Taunton next week.

The work, which runs between 12 October – 20 November, will keep the gas flowing to heat homes and power businesses so local people are kept safe and warm for generations to come.

The investment work involves upgrading gas pipes in the area. In planning the work, the gas emergency and pipeline service has liaised with Somerset County Council and it has been agreed that to keep engineers and the local community safe during the work, Ash Priors Common, Ash Priors Road, Greenway Road and Halse Road will be closed to traffic for the duration of the scheme. A diversion route will be clearly signposted.

We know that working on roads like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll be working as safely and as quickly as possible to make sure the work is completed in a timely fashion, while keeping inconvenience to a minimum for local people and road users. When our engineers are working in the road, or in local homes and businesses, they will be following clear guidelines to keep themselves and our customers safe. If you are passing our work site, we respectfully ask that you keep a 2m distance.

To power a green recovery from coronavirus, we’ll be working hard to keep the gas flowing safely today and to prepare the gas network to transport green gases, like biomethane and hydrogen, so it can play its part delivering green, sustainable energy in the future.
Barry Sale, Wales & West Utilities Programme Controller 

Wales & West Utilities engineers will practice safety measures which include:

  • Before entering customer’s homes, engineers will wash their hands with soap and water
  • While in customer’s homes, they’ll wear face coverings and eye protection, and may ask anyone else in the house to stand in another room while they work
  • While working in the street, they’ll social distance as far as possible, and would urge local people who may be passing to keep 2m away from work sites 

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999 or

Alternatively, you can contact us on Twitter @WWUtilities or

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night. Before visiting, we'll ask you to let us know if you or anyone in your household, is experiencing Coronavirus symptoms or self-isolating. We'll still come and help you: but our teams will take some additional precautions to keep us all safe.