Wales & West Utilities is investing £185,000 to upgrade gas pipes in Burnham on Sea.

The work is essential to keep the gas flowing safely to heat and power local homes and businesses. It will start in Victoria Street on 10 January and, barring any engineering difficulties, will be complete by the end of April.

Wales & West Utilities has worked closely with Somerset County Council to plan the work and ensure disruption is kept to a minimum. To keep the local community, road users and our colleagues safe during the work, it has been agreed that the following traffic management will be in place:

  • A southbound only one-way system on Victoria Street between 10January and 4 March.
  • A westbound only one-way system on Princess Street between 31 January and 25 February.
  • Road closures on Regent Street, George Street & High Street between 31 January and 11 March. A diversion route will be clearly signposted.
  • A footpath closure restricting access between Victoria Street and Oxford Street, and a westbound only one-way system on College Street between 14 February and 25 February.
  • A road closure on Chapel Street between 28 February and 25 March. A diversion route will be clearly signposted.

Ahead of the work Wales & West Utilities has written to all homes affected and the team will be visiting local businesses to let them know what to expect whilst work is ongoing. All local businesses will be open as usual and trade deliveries will be accommodated, where possible.

Wales & West Utilities Jake Sami will manage this gas pipe upgrade work. He said:

While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across Burnham on Sea. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.

Wales & West Utilities teams will follow clear guidelines to keep themselves and local people safe. This includes: 

  • Before entering customer’s homes, engineers will wash their hands with soap and water.
  • While in customer’s homes, they’ll wear face coverings and eye protection, and may ask anyone else in the house to stand in another room while they are working
  • When working in the street, they’ll social distance as far as possible, and would urge local people who may be passing to keep 2m away from work sites

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999 or

Alternatively, you can contact us on Twitter @WWUtilities or 

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night. Before visiting, we'll ask you to let us know if you or anyone in your household, is experiencing Coronavirus symptoms or self-isolating. We'll still come and help you: but our teams will take some additional precautions to keep us all safe.