A timely reminder to dig safely this May bank holiday and as the weather improves
At Wales & West Utilities, we look after the gas pipes beneath our streets, gardens and fields, helping to keep homes and businesses safe and supplied now and into the future. As the May bank holiday approaches, and the weather begins to improve, we know many people will be planning outdoor DIY, gardening and building projects.
This uptick in activity can present risks. Each year, gas pipes are damaged by people digging without realising what lies beneath the ground – and the consequences can be serious. Striking a gas pipe can lead to gas leaks, fires or even explosions, putting lives, homes and livelihoods, at risk and resulting in costly repairs.
Before starting projects such as garden rooms, fencing, extensions, driveways or even routine gardening, we’re urging householders to pause and ask one simple question: “Can you DIG it?”
There are three key steps everyone should remember before breaking ground:
- D is for Dial. Digging can be dangerous. Before you start, contact Wales & West Utilities on 029 2027 8912 or visit www.wwutilities.co.uk/dig to check where gas pipes are located
- I is for Investigate – it’s the only way to stay safe. Always obtain an up‑to‑date copy of gas network plans and check whether a site visit is needed before work begins. If you have a gas meter, remember that the supply pipe runs underground from it, so take extra care when digging nearby
- G is for Go ahead – but with care. If it’s safe to proceed, dig carefully, especially when using mechanical equipment. Damaging gas pipes puts people at risk, can cause significant disruption, and you may be charged for repair costs or face prosecution
Gas pipes are damaged every day because people don’t realise what’s underground. With a little planning, these incidents are entirely avoidable.
As people make the most of the bank holiday weekend, and better weather, we’re asking everyone to take a moment before they dig. These simple checks could prevent a serious incident and help ensure projects are completed safely.
Find out more at www.wwutilities.co.uk/dig.
Yours sincerely,
Rob Long
Chief Operating Officer
Wales & West Utilities