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Wales & West Utilities is investing £125,000 in the gas network in the West Monkton area so that homes and businesses continue to receive a safe and reliable supply of gas now and in the future.

The work will start on 21 October 2016 and we anticipate it will take around two weeks to complete.

We have worked closely with Somerset County Council to keep disruption to a minimum while we are working.

  • So our colleagues, the local community and road users are kept safe while we work, the A38 will be closed from the A3259 to the entrance to Monkton Elm Garden Centre.
  • A diversion route will be in place, and clearly signposted, which will take road users via Bridgwater Road, Toneway, A358, Priorswood Road and Yallands Hill.

Wales & West Utilities Programme Controller for Somerset, Barry Sale, said:

“We are very aware of the effect this work can have on communities, and we will have a team on site throughout the project to make sure that we get the job finished as safely and as quickly as possible to minimise disruption for local people.

“Pedestrian and cycle access will be maintained through the work and we will continue to liaise with all those whose gas supply will be directly affected by the work to make sure everyone is informed of our plans.”

Once we start work, people can always approach the team on site with any questions. Our Customer Service Team is also ready to take your call if you have any questions about our work. You can contact them on free phone 0800 912 2999 or by enquiries@wwwutilities.co.uk. Alternatively, you can contact us on Twitter @WWUtilities or Facebook.com/WWUtilities. 

Wales & West Utilities, the gas emergency and pipeline service that serves Wales and the south west of England, puts customers at the heart of the business and is rated the top utility company in the UK for customer service. If anyone smells gas, thinks they have a gas leak, or suspects carbon monoxide poisoning, they should call us on 0800 111 999 and our engineers will be there to help, day or night. 

The company also has a multi-million pound, 30-year gas pipe investment programme which began in 2002. Old metal pipes within 30 metres of buildings are being replaced with new long-lasting plastic pipes with a lifespan of more than 80 years, to make sure homes and businesses continue to receive a safe and reliable gas supply now and in the future.