⚠️ Gas Supply Update – Kingsbridge, Devon

Our teams worked late into the night continuing efforts to restore gas supplies to customers impacted by the damage to our gas main.

This morning, engineers are already out in Kingsbridge, working through the remaining properties to restore supplies.

In Salcombe, commissioning of the gas main last night was successful, and our teams are also already in the area beginning the process of restoring supplies.


❗Please make every effort to be at your property today—this will greatly help speed up the process of getting homes back on gas.

We truly appreciate the support and cooperation shown by the community as we work to resolve the situation.

Engineers carry ID badges—verify by calling 0800 316 0478

Click here for the latest update. 

Skip to content
Smell Gas? 0800 111 999 Smell Gas?
Independent Stakeholder Group

Purpose

Our Independent Stakeholder Group (ISG), continues its role challenging our stakeholder engagement planning and delivery. We found real value in this approach as we planned for this current price control period, so continued to evolve its purpose. This is rooted in our commitment to making sure key decisions take account of customer and stakeholder feedback and best reflect their needs.

The role of our ISG includes:

  • Challenging us to respond to strategic business opportunities and future energy sector risks
  • Evaluating engagement robustness to make sure it reflects best practice
  • Encouraging us to deliver better customer and stakeholder outcomes by pushing our Business Plan commitments

Members

Our group is chaired by Sian Callaghan, Communications Consultant and experienced Non-Executive Director, who has extensive experience of Corporate Communications in highly regulated industries. Sian has held senior positions at Centrica/British Gas, and the Office for National Statistics. 

To reflect the views of communities from across Wales and the south west of England, Sian is joined by 7 other members’ representing different customers and stakeholders, with specialisms in communications and engagement, business, safeguarding vulnerable customers and research.

Click below to find out who’s who on our Independent Stakeholder Group.

Meet the team

ISG Reports

You can read our ISG Terms of Reference here.

Our Independent Stakeholder Group published a detailed report on our Business Plan. You can read it below.