Payments & Master Data Analyst
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Who are we?
We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.
What we’re looking for?
This role is responsible for delivering accurate and timely invoicing, credit management, and customer master data maintenance across NTB areas, including PEMS, IGTs, National Grid Metering and Connections.
The role ensures effective financial control, supports high quality billing processes, and maintains the integrity of customer and pricing data within SAP.
We’ll trust you to:
- Be responsible for cashier duties to include daily bank statement reconciliations and payment processing for all non-Transportation customer receipts.
- Query management and dispute resolution for any unallocated or short receipts.
- Be responsible for effective credit control by the production and weekly review of aged debt reports.
- Maintain Pricing Master Data. The master data role is responsible for all pricing updates in SAP (usually annual updates). This involves rigorous testing in QA then moving to production before the billing materials are utilised. Non-standard prices are updated directly in live SAP tables which needs to be done outside of normal working hours.
You can read a full job description here.
You’ll need to have:
- Previous cashiering & Accounts Receivable experience is essential
- Numerate skills with good analytical skills and a keen eye for detail
- Previous SAP ERP/CRM
- The ability to work under pressure and deal with high volume processing
- Excellent customer service and organisational skills
- 5 GCSE’s grades A-C - mathematics is desirable
We would also love to hear about anything else you feel you could add or bring to the role!
As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening.
What’s in it for you?
- A competitive salary starting at £42,856 rising to £48,976
- Hybrid working
- Flexible working opportunities
- 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs
- Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
- 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
- “Choices” flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans
- Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs
- Enhanced pay for parental leave
- Retail discounts and cashback scheme
- Friends & Family Discount for Three Mobile and Broadband
- Colleague recognition including Annual Celebrating Excellence Awards
- Living Wage Accredited Employer
- Award winning employer for ‘Outstanding Contribution to Workplace Health and Wellbeing’ and leading the industry in championing equality, diversity and inclusion
- Annual salary review
- Discretionary annual bonus
- Company Sick Pay
- In-house Occupational Health Team
- Employee Assistance Programme
- Comprehensive training
The way we do things
Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.
We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.
You can find out more here.
Interested?
If you think you’d make a good addition to the team, we would love to hear from you!
To apply, click the link below.
If you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us at recruitment@wwutilities.co.uk or on 07971 038 982.
You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.