Administrative Assistant
Accessibility
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Who are we?
We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.
What we’re looking for?
We're looking for an Administration Assistant within our New Road Street Works Act (NRSWA) team to deliver street works compliance.
You will provide a range of street works administrative services and support to the Connections & Operations Business.
We’ll trust you to:
- Monitor, raise, issue and close Street Works Notices/Permits accurately and effectively in order to meet statutory and Highway Authority requirements.
- Robustly manage noticing comments, directions and challenges received from Highway Authorities
- Provide a customer orientated NRSWA process, meeting standards of service and exceeding customer’s expectations.
- Operate office systems, process documents, maintain accurate records and access information in support of departmental activities.
- Provide admin support the NRSWA team to enable Operations to undertake the annual Mains Replacement workload.
- Stay up to date with relevant documents/work processes to achieve continuous business improvement.
- Provide support to various activities within the NRSWA team, management, and customers.
You can read a full job description here.
You’ll need to have:
- A good understanding of the statutory requirements under the NRSWA Act 1991, Traffic Management Act 2004 and the relevant street works codes of practice. Desirable not essential.
- Ability to deal with a wide variety of tasks, whilst meeting strict deadlines is essential.
- Excellent administrative, oral, written communication skills are required and a good general standard of education.
- High standard of keyboard skills. Competent in the use all standard Microsoft and other standard desktop packages
- Effective and useful liaison with internal and external customers is essential.
- Excellent accuracy, numerical and communication skills.
We would also love to hear about anything else you feel you could add or bring to the role!
As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening.
What’s in it for you?
- A competitive salary starting at £26,126 rising to £32,657
- Hybrid working
- Flexible working opportunities
- 25 days annual leave plus bank holidays
- Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
- 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
- “Choices” flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans.
- Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs.
- Enhanced pay for parental leave
- Retail discounts and cashback scheme
- Annual salary review
- Company Sick Pay
- In-house Occupational Health Team
- Employee Assistance Programme
- Comprehensive training
The way we do things.
Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.
We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.
You can find out more here.
Interested?
If you think you’d make a good addition to the team, we would love to hear from you!
To apply, click the link below.
If you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us at recruitment@wwutilities.co.uk or on 07971 038 982.
You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.