⚠️ Gas Supply Update – Kingsbridge, Devon

Our teams worked late into the night continuing efforts to restore gas supplies to customers impacted by the damage to our gas main.

This morning, engineers are already out in Kingsbridge, working through the remaining properties to restore supplies.

In Salcombe, commissioning of the gas main last night was successful, and our teams are also already in the area beginning the process of restoring supplies.


Please make every effort to be at your property today—this will greatly help speed up the process of getting homes back on gas.

We truly appreciate the support and cooperation shown by the community as we work to resolve the situation.

Engineers carry ID badges—verify by calling 0800 316 0478

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Stoke Bishop, Bristol gas pipe upgrade

Posted: 01/01/2026

Wales & West Utilities will be carrying out work between 8 - 12 December to upgrade the gas network in the Stoke Bishop area of Bristol.

The work on Druid Hill is vital to ensuring gas continues to flow safely and reliably to homes and businesses across the area - helping to keep people warm for decades to come.

The work has been planned in conjunction with Bristol City Council, and it has been agreed that three-way traffic lights will be present on Druid Hill and Glen Drive for the five days.

Wales & West Utilities' Simon Lee is managing this gas pipe upgrade work and said:

“We know that working in areas like this is not ideal, but it is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future.

“While most of the gas network is underground and out of sight, it plays a central role in the daily lives of this community. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

“This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport green gases in the future.”

To find out more about our pipe upgrade work, please visit www.wwutilities.co.uk/services/gas-pipe-upgrades/pipe-upgrades/.  If you have further queries about the project, our Customer Service Team is here to help. You can call us free on 0800 912 2999, message us on X (@WWUtilities), or visit our Facebook page at facebook.com/wwutilities.

Wales & West Utilities is the gas emergency and pipeline service, delivering energy to over 7.5 million people across Wales and the south west of England. We don’t sell gas; we transport it through an extensive underground network of more than 35,000 kilometres of pipes.

If you smell gas or suspect carbon monoxide, call the National Gas Emergency number on 0800 111 999 immediately. Trained engineers are available 24/7 to respond and keep you safe.