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For gas emergency call 0800 111 999 Smell Gas?

Wales & West Utilities is starting a £111,000 project to upgrade gas pipes in the Marlborough Crescent area of Falmouth later this month.

The gas emergency and pipeline service is starting the work on 24 July and, barring any engineering difficulties, it will finish by mid-November. The works are essential to keep the gas flowing safely to heat and power local homes and businesses, keeping people warm for generations.

After liaising with Cornwall Council to plan the work, it has been agreed that traffic management will be in place throughout. This includes:

  • A closure on Tregenver Road from the junction 'Access to Garages and Rear of 16 to 25 Tregenver Road’ to the junction of Dracaena Avenue (24 July - 8 August)
  • A closure on Penmere Hill between the junctions of Kings Avenue and Tregenver Road (24 July - 8 August)
  • Rolling two/three-way lights starting on Penmere Road leading onto Theydon Road (4 - 29 August)
  • Rolling road closure on Theydon Road, from the junction of Penmere Hill to the junction of Margaret Place and Marlborough Grove to the junction Marlborough Avenue (8 September - 14 November)

Further traffic management will be required between September and November.

Wales & West Utilities Natalie Raphael is managing this work and said:

We have been working with the Council to plan these essential works.

We know that working in areas like this is not ideal, but it is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across Cornwall. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on X, formerly Twitter @WWUtilities or https://www.facebook.com/wwutilities. 

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call them on 0800 111 999 straight away, and engineers will be there to help any time of day or night.