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Smell Gas? For gas emergency call 0800 111 999
For gas emergency call 0800 111 999 Smell Gas?

Wales & West Utilities is starting work to upgrade gas pipes in two areas of Exeter.

The gas emergency and pipeline service is carrying out two projects – one in the Fore Street area and the other on Western Way. The works are essential to keep the gas flowing safely to heat and power local homes and businesses, keeping people warm for generations to come.

The gas emergency and pipeline service has worked with Devon County Council to plan both projects, which start on 21 July.

The work in the Fore Street involves:

Phase 1 (21 July – 15 August)

  • A road closure on Magdalen Road, at its junction of Fore Street, with Fore Street closed, between the junctions of Magdalen Road and Barrack Road (21 July – 15 August)
  • A directional closure on Fore Street, between the junctions of Magdalen Road and Barrack Road (1 – 15 August)
  • No left turn on Polsloe Road (21 July – 15 August)
  • A lane closure on Heavitree Road (21 July – 15 August)

Phase 2 will continue after the planned women’s rugby event from 15 September.

The work on Western Way will be ongoing until 1 August and a lane closure will be in place throughout the two week project.

Wales & West Utilities Roxanne Whittaker is managing all work and said:

These works are essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.

While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across Exeter. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

We know that working in areas like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on X, formerly Twitter @WWUtilities or https://www.facebook.com/wwutilities. 

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call them on 0800 111 999 straight away, and engineers will be there to help any time of day or night.