⚠️ Gas Supply Update – Kingsbridge, Devon

Our teams have visited over 90% of the 4,600 affected properties today, with over 100 engineers working across the area.

Please make every effort to be at home when our engineers call.
We cannot restore your gas supply until we’ve safely isolated it first. The quicker we gain access, the sooner we can start restoring gas in your area.

Our engineers will keep working late tonight and from first thing tomorrow. They carry ID badges—verify by calling 0800 316 0478.

Huge thanks for your patience and support.

Click here for updates. 

Skip to content

City centre gas pipe investment to begin

Posted: 04/09/2018

Wales & West Utilities is to begin £200,000 gas pipe upgrade work in the King Edward VII Avenue area of Cardiff.

Starting on 4 September, the work is essential to keep the gas flowing to heat homes and power businesses in the area so that people are kept safe and warm for generations to come.

Ahead of the work starting the gas pipeline and emergency service has been working with Cardiff Council to keep disruption to a minimum. Work will be suspended during major city centre events, including the Cardiff Half Marathon and Remembrance Sunday. The work will take 14 weeks to complete and will involve upgrading 1km of old metal gas pipes to new plastic ones.

Wales & West Utilities Programme Controller for the area, Francis Kirk, is managing the work and said:

“We know that working in the heart of busy cities is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible.

“We’ve worked closely with Cardiff Council to plan the work and we’ll be working hard to keep disruption to events in the city to a minimum.”

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999 or enquiries@wwwutilities.co.uk.

Alternatively, you can contact us on Twitter @WWUtilities or Facebook.com/WWUtilities