⚠️ Gas Supply Update – Kingsbridge, Devon

Our teams worked late into the night continuing efforts to restore gas supplies to customers impacted by the damage to our gas main.

This morning, engineers are already out in Kingsbridge, working through the remaining properties to restore supplies.

In Salcombe, commissioning of the gas main last night was successful, and our teams are also already in the area beginning the process of restoring supplies.


❗Please make every effort to be at your property today—this will greatly help speed up the process of getting homes back on gas.

We truly appreciate the support and cooperation shown by the community as we work to resolve the situation.

Engineers carry ID badges—verify by calling 0800 316 0478

Click here for the latest update. 

Skip to content
Smell Gas? 0800 111 999 Smell Gas?
Reverse Compression
How we're increasing the amount of biomethane injected into our network

Reverse compression pushes gas transported in WWU's system from lower to higher pressure tiers, allowing connected biomethane entry sites to maximise the volume of biomethane inputted into the gas distribution network.  As well as allowing for further biomethane expansion on site, the project contributes toward our wider net zero ambitions.

About the project

We're working with a third-party biomethane producer to use a reverse compression system to increase the amount of biomethane being injected into our network.

The system pushes the gas from the medium pressure to high pressure (HP) network, allowing the entry site to fulfill their agreed capacity year-round, despite seasonal demand fluctuations. Building on innovation learning, this is the first third-party owned and operated reverse compressor in the UK.

Benefits
  • By automating control of the distribution network, this allows the site to fulfil their capacity through all seasons.
  • The zones of influence of transported biomethane pre and post compression are very different showing the potential for network decarbonisation.
  • The sites current capacity will provide green gas for 4500 homes, and with site expansion, this increases to 7500 homes.​
Why it matters

We've committed to delivering cleaner and greener gases to our customers. This means changing the way we produce and use energy at home, in industry and for travel. We're lucky to have lots of rural customers across our region, many of whom have the potential to produce biomethane, which can be used to heat homes and businesses.