Energy Case Studies and Reports | Wales & West Utilities

⚠️ Gas Supply Update – Kingsbridge, Devon

Our teams have visited over 90% of the 4,600 affected properties today, with over 100 engineers working across the area.

❗Please make every effort to be at home when our engineers call.
We cannot restore your gas supply until we’ve safely isolated it first. The quicker we gain access, the sooner we can start restoring gas in your area.

Our engineers will keep working late tonight and from first thing tomorrow. They carry ID badges—verify by calling 0800 316 0478.

Huge thanks for your patience and support.

Click here for updates.

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Case studies & news

During 2024/25 we've expanded and accelerated our innovation project portfolio to address the urgency required to meet the UK Government's ambitious 2050 net zero targets.

Our aim is to create a robust and balanced portfolio of Energy System Transition and Vulnerable Customer projects, including hydrogen, biomethane, transport, hybrid heat, data modelling/digitalisation, in addition to ensuring a just transition for vulnerable customers. Our case studies show how our major projects are contributing to this goal.

Our major projects

HyLine Cymru

Our proposal to build a 135km dedicated Hydrogen Pipeline from Pembroke to Port Talbot.

Increasing biomethane capacity in the grid

NextGen: Wasterwater to Green Hydrogen

HyLine Gogledd

Project GREEN

Open innovation

We are at the forefront of sharing our learning and best practice with other companies and interested bodies. Collaboration means developing ideas with new and existing partners. If you have an innovative idea, we want to hear from you.

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3rd Jan 2026