Accessibility
We know that reading through job adverts can sometimes be a lot to take in, so to help make things easier, we have added a digital accessibility tool to the top of the page where you can access an audio version of this advert, change the language, font size and colour and some other tools you may find helpful. To access click on ‘Recite me’ at the top of this page. Our dedicated recruitment team are also available to provide any further support.
Who are we?
We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.
What we’re looking for?
We are looking for a Human Resources (HR) Advisor on a 12-month Fixed Term Contract to deliver a proactive and professional HR Advisory service, with a primary focus on employee relations case management. The role ensures that WWU’s strategic objectives, business plans, and local customer needs are met through effective HR practices and partnership.
This role will act as the dedicated HR Advisor for Head Office, providing day-to-day HR support and guidance to managers and employees across all functions based at this location.
We'll trust you to:
- Act as the main HR interface for business areas, translating business needs into effective HR solutions.
- Support a wide range of employee relations cases, including disciplinary, grievance, performance, and sickness absence, ensuring timely and legally compliant resolution
- Conduct and support HR investigations, providing guidance to managers and ensuring fair and consistent processes
- Partner with managers to provide expert advice on HR policies, procedures, and employment legislation.
- Support and guide managers through recruitment processes, both internal and external, ensuring a robust, inclusive, and candidate-friendly experience.
You can read a full job description here.
You'll need to have:
- Strong experience in employee relations casework, including investigations and resolution
- Solid understanding of current employment legislation and HR best practice.
- Excellent communication, coaching, and influencing skills.
- Analytical and problem-solving capabilities.
- Experience using SuccessFactors or similar HR systems
- Experience of working in an operational HR environment is desirable
- CIPD qualified (Level 5 or working towards is desirable)
- A Member of the CIPD minimum Associate Level
We would also love to hear about anything else you feel you could add or bring to the role!
As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening.
What’s in it for you?
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A competitive salary starting at £42,856 rising to £48,976
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Hybrid working
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Flexible working opportunities
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25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs
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Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
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14 x salary Life Insurance linked to membership of the Retirement Savings Plan
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“Choices” flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans
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Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs
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Enhanced pay for parental leave
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Retail discounts and cashback scheme
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Friends & Family Discount for Three Mobile and Broadband
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Colleague recognition including Annual Celebrating Excellence Awards
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Living Wage Accredited Employer
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Award winning employer for ‘Outstanding Contribution to Workplace Health and Wellbeing’ and leading the industry in championing equality, diversity and inclusion
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Annual salary review
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Discretionary annual bonus
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Company Sick Pay
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In-house Occupational Health Team
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Employee Assistance Programme
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Comprehensive training
Interested?
If you think you’d make a good addition to the team, we would love to hear from you!
To apply, click the link below.
If you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us at recruitment@wwutilities.co.uk or on 07971 038 982.
You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.