Assistant HR Advisor
Accessibility
We know that reading through job adverts can sometimes be a lot to take in, so to help make things easier, we have added a digital accessibility tool to the top of the page where you can access an audio version of this advert, change the language, font size and colour and some other tools you may find helpful. To access click on ‘Recite me’ at the top of this page. Our dedicated recruitment team are also available to provide any further support.
Who are we?
We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.
What we’re looking for?
We are looking for a Assistant HR Advisor to support the delivery of effective HR operational and advisory services by assisting HR Advisors and HR Managers in meeting strategic objectives and local customer needs.
The Assistant HR Advisor provides proactive, customer focused HR support across the colleague journey, acting as a first point of contact for day‑to‑day HR queries, supporting casework, and ensuring accurate HR administration and data management.
We’ll trust you to:
- Act as the first point of contact for HR queries from colleagues and managers within a designated geographical area, while also supporting HR Advisors across all areas with investigations and wider casework as required.
- Support HR Advisors with the management of casework, including disciplinaries, grievances, performance matters, and sickness absence.
- Work collaboratively with the Recruitment & Resourcing Team and HR Advisors to support interviews, offers, onboarding tasks, and pre‑employment checks.
- Produce HR reports, information, and documentation as required to support managers and the wider HR team.
- Build positive working relationships with HR Advisors, the Recruitment team, and other HR colleagues to deliver a consistent HR service across WWU.
You can read a full job description here.
You’ll need to have:
- Experience working in a HR environment, including handling and supporting HR casework (e.g., disciplinary, grievance, performance, or sickness absence cases).
- Strong interpersonal and communication skills.
- Ability to work effectively in a fast‑paced environment and manage competing priorities
- To be competent user of Microsoft Office, particularly Excel and Word.
Desirable
- CIPD Level 3 or currently working towards completion.
- CIPD Associate Membership is an advantage but not essential.
We would also love to hear about anything else you feel you could add or bring to the role!
As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening.
What’s in it for you?
- A competitive salary starting at £34,691 rising to £39,645
- Hybrid working
- Flexible working opportunities
- 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs
- Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
- 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
- “Choices” flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans
- Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs
- Enhanced pay for parental leave
- Retail discounts and cashback scheme
- Friends & Family Discount for Three Mobile and Broadband
- Colleague recognition including Annual Celebrating Excellence Awards
- Living Wage Accredited Employer
- Award winning employer for ‘Outstanding Contribution to Workplace Health and Wellbeing’ and leading the industry in championing equality, diversity and inclusion
- Annual salary review
- Discretionary annual bonus
- Company Sick Pay
- In-house Occupational Health Team
- Employee Assistance Programme
- Comprehensive training.
The way we do things
Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.
We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.
You can find out more here.
Interested?
If you think you’d make a good addition to the team, we would love to hear from you!
To apply, click the link below.
If you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us at recruitment@wwutilities.co.uk or on 07971 038 982.
You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.