Skip to content
Smell Gas? 0800 111 999 Smell Gas?
Upgrading the gas network in Devon
Budleigh Salterton community invited to gas upgrade drop-in event
Dates
16 Nov - Nov 26
Permit reference
WWU184
Upcoming

Local residents and businesses are being invited to hear about the next phase of Wales & West Utilities work to upgrade the gas pipes in Budleigh Salterton.

Members of the local community are invited to a drop-in session at Budleigh Salterton Public Hall next Monday, 16 November, between 10am – 5.30pm. Here, they can view plans and direct any questions to the project team. 

The second phase of the project will start on 4 January 2027 in the High Street area of the town and is vital to ensuring that gas continues to flow safely and reliably to homes and businesses across the area, helping to keep people warm for decades to come. The first phase of the project began at the end of September and will finish as the second phase begins.

Wales & West Utilities will continue to work closely with Devon County Council to plan the project.

The project is part of Wales & West Utilities work to invest over £2.1m over the next two years to upgrade gas pipes in Budleigh Salterton. The intensive programme of wider mains replacement works will see over 7 kilometres of gas pipes upgraded across the area as the company upgrades the critical energy infrastructure in the area to benefit local customers.

Wales & West Utilities' Roxanne Whittaker is managing the work and said:

“We’d like to welcome members of the local community to our drop-in event so that we can share our plans and answer any questions about this next important phases of work in the area.

“We understand our work can cause disruption and we would like to thank the community for the support and patience already shown as we complete phase one of this upgrade work. 

“Maintaining a resilient gas network is vitally important, and we’re investing to ensure it remains safe, reliable and fit for the future for the households and businesses that rely on us every day.

"We'll be keeping the local community updated on these works and working with the local authority, and other key partners, to keep disruption to a minimum.

“While much of the gas network is out of sight, it plays a vital role in daily life – from heating homes to cooking meals and we know how important it is that gas is there when people need it.”

For more information about work in your area, visit www.wwutilities.co.uk/gas-pipe-upgrade-projects/. As projects begin, customers can also find out what to expect from the work at www.wwutilities.co.uk/services/gas-pipe-upgrades/.

Wales & West Utilities is the gas emergency and pipeline service, delivering energy to over 7.5 million people across Wales and the south west of England. We don’t sell gas; we transport it through an extensive underground network of more than 35,000 kilometres of pipes.

If you smell gas or suspect carbon monoxide, call the National Gas Emergency number on 0800 111 999 immediately. Trained engineers are available 24/7 to respond and keep you safe.

Get in touch

Important Information

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on X, formerly Twitter: WWUtilities or https://www.facebook.com/wwutilities.

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call them on 0800 111 999 straight away, and engineers will be there to help any time of day or night.

Contact Us