Digitalisation Strategy & Action Plan
At Wales & West Utilities, digitalisation is at the heart of our strategy to deliver a more efficient, transparent, and innovative energy network. Our Digitalisation Strategy and Action Plan (DSAP) sets out how we are embedding digital tools and data best practices to deliver a smarter, more efficient energy network. This strategy supports the transition to Net Zero by making data more accessible, interoperable, and valuable for customers, stakeholders, and innovators. It aligns with Ofgem's Data Best Practice principles, ensuring transparency and collaboration across the energy sector.
As part of Ofgem's requirements, we publish and maintain our DSAP regularly, with updates at least every six months to reflect progress and any changes in priorities. In addition, a full strategy refresh is carried out every two years to ensure our approach remains aligned with evolving regulatory expectations and industry needs. These updates demonstrate our commitment to openness and continuous improvement as we digitalise our network for the future.
The WWU Open Data Sharing Portal supports the UK energy sector's commitment to Net Zero and transparency. By sharing open datasets/reports/documents, we enable innovation, research, and new services that benefit customers and communities.