Dear customer,

We are upgrading our IT systems today, which may limit the ways we can help you.

You may prefer to call us back on Monday 8am when these updates will be complete or email us at enquiries@wwutilities.co.uk, otherwise hold the line and an advisor will help where they can.

If you can smell gas, or if your gas supply has been interrupted unexpectedly, please call 0800 111 999

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Publications

Many of our partners publish documents that also may be of interest to you, see the links below:

Our future of energy research

For more information on the cutting edge research and developments from our team on the future of the energy system in the UK – and how we can deliver energy that is affordable, reliable and sustainable.