Wales & West Utilities (WWU) has been recognised in the Great Place To Work® UK (GPTW) list of 2026 UK’s Best Workplaces in Manufacturing, Production & Transportation™.
The Best Workplaces in Manufacturing, Production & Transportation list is created using anonymous feedback from employees, with over 60 per cent of Wales & West Utilities colleagues participating in the surveys.
Colleagues were asked to comment on how their employer supports their work-life balance, sense of fulfilment, job satisfaction, psychological safety and financial security. Evaluations also included an assessment of how well the organisation was able to deliver consistency of their employee experience across all departments and seniority levels.
With around 2,000 employees spanning Wales and south west England, WWU is a major employer with colleagues working hard to deliver energy to over 7.5 million people across the region. The gas emergency and pipeline service transports gas through an extensive underground network of more than 35,000 kilometres of pipes and connects new homes and businesses, whilst working to upgrade the gas network so it’s safe today and ready to transport green gases like hydrogen and biomethane.
Rob Long, Chief Operating Officer at Wales & West Utilities, said:
"Our organisation operates across complex and challenging environments, with many of our colleagues working across different locations, sites, and teams. Creating a workplace experience that feels inclusive and where everyone feels valued, is at the heart of our business.
“We are delighted that we’ve been recognised as part of the UK’s Best Workplaces in Manufacturing, Engineering & Property™. Receiving this recognition shows how we're improving communication, building trust, and creating cultures where our colleagues feel more recognised.”
Wales & West Utilities is committed to supporting colleagues in numerous ways. It runs a Financial Wellbeing Programme, which supports with the ongoing cost of living pressures, helping colleagues to manage their finances more effectively by providing access to a range of debt management, savings and mortgage overpayment advice, alongside encouraging responsible pension saving.
It is complemented by a company-wide commitment to financial security, which includes securing a five-year pay deal from 2026 and enhancing sick pay provisions. WWU has several colleague networks and forums that support engagement, inclusion and collaboration across the business, including Management Conferences, Future Generations Network, Wellbeing and Health Forum, Women’s Inclusion Network, Men’s Health & Wellbeing Network and our Accessibility Network, all of which play an important role in strengthening our commitment to equality, diversity and inclusion and creating a more inclusive workplace for all colleagues.